Associate Manager – Project Services, Laboratories

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Oversee all laboratory components of clinical trial projects for a client or designated program from the award phase through start-up, ongoing management, and conclusion.

• Act as the main contact for laboratory project execution.

• Lead the planning, communication, risk management, and coordination across various functions.

• Manage assigned clinical trial laboratory projects from the award stage to closeout.

• Direct the study setup, including reviewing protocols and budgets, conducting start-up meetings, and implementing project and risk management plans.

• Monitor timelines, deliverables, metrics, and budgets, which includes trend analysis, scope alterations, and change orders.

• Serve as the sole point of contact for sponsors.

• Facilitate client communications, meetings, issue resolution, and escalation processes.

• Promote timely, customer-centric problem-solving and coordinate cross-functional resources to overcome study challenges.

• Oversee the creation of protocol-specific laboratory instructional documents and ensure the maintenance of laboratory specifications.

• Assist in the development of proposals and preparation for bid defenses.

• Establish sponsor- or program-specific standards and procedures.

• Document lessons learned and foster continuous improvement across projects and programs.

⛳️ Requirements

• A Bachelor's Degree in Life Sciences or a related field is preferred.

• A minimum of 3 years of experience in a regulated laboratory setting.

• At least 2 years of project management experience, including study setup, method validation or transfer, or client programs.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comparable company systems in a project delivery context.

• Excellent interpersonal and client management skills.

• Familiarity with Lab Trial Management Systems (LTMS).

• Strong organizational skills and attention to detail while handling multiple priorities and deadlines.

• Exceptional written and verbal communication abilities.

• Good command of English and clinical research terminology.

• Capacity to thrive in a fast-paced, high-stress environment.

• Ability to build and maintain effective working relationships with colleagues, managers, and clients.

🏝️ Benefits

• Comprehensive benefits programs and resources that support physical, mental, emotional, financial, and social well-being.

• Health and welfare benefits.

• Incentive plans, bonuses, and/or other forms of compensation may be available, depending on the position.

• Benefits for employees and their families.