Associate Director, US Oncology – Therapy Process Strategy & Integration

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Design, oversee, and enhance the comprehensive Intismeran treatment journey process architecture.

• Establish workflows, stakeholder interactions, handoffs, controls, decision points, governance frameworks, and process documentation.

• Act as the commercial business owner for treatment journey workflows and operational requirements.

• Convert business needs into scalable process designs, system requirements, and implementation priorities.

• Facilitate process integration across treatment sites, pathology laboratories, sequencing providers, manufacturing and logistics partners, distributors, alliance stakeholders, and internal functions.

• Create operational governance, escalation pathways, and issue resolution processes.

• Identify, triage, and resolve issues related to vendors, manufacturing, logistics, sequencing, and treatment sites that impact therapy delivery.

• Collaborate with Treatment Site Strategy, TSL Field Organization, Operations, and IT to enhance treatment site experiences and workflows.

• Lead initiatives for continuous improvement, root-cause analysis, corrective actions, and operational efficiency enhancements.

• Work alongside Digital and IT teams to advance orchestration platform capabilities, workflows, business rules, reporting, and user experiences.

• Report to the Director, Individualized Therapy Operations.

⛳️ Requirements

• Bachelor's degree or equivalent (BA/BS).

• At least 5 years of experience in the pharmaceutical, biotechnology, or healthcare sectors.

• Background in commercial organizations that support commercial operations, business operations, or treatment site operations.

• Proven success in designing and optimizing complex cross-functional operating models.

• Experience in coordinating efforts across various internal functions and external partners.

• Proficiency in developing process architectures, workflow designs, governance frameworks, escalation pathways, and operational controls.

• Capability to lead cross-functional initiatives and influence both internal stakeholders and external partner organizations.

• Strong skills in process improvement and problem-solving.

• Exceptional communication, facilitation, and stakeholder management abilities.

• Competency in influencing without direct authority and driving alignment across matrixed organizations.

• Ability to navigate ambiguity, manage competing priorities, and execute in dynamic launch or transformation environments.

• Preferred: experience in commercializing complex therapies, such as cell therapy, gene therapy, or radioligand therapy.

• Preferred: familiarity with treatment journey orchestration platforms, customer support systems, workflow technologies, case management solutions, or operational control towers.

• Preferred: experience in establishing governance structures and cross-functional operating models.

• US and Puerto Rico residents only.

🏝️ Benefits

• Eligibility for annual bonuses.

• Long-term incentive eligibility, if applicable.

• Medical, dental, and vision healthcare coverage.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including 401(k) plans.

• Paid holidays.

• Vacation time.

• Compassionate leave.

• Sick leave.

• Accommodations during the application or hiring process.