Associate Director, PMO

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee the project management team and ensure projects are executed in alignment with designated programs.

• Manage the project pipeline for a client or major brand within a strategic program management role.

• Deliver and oversee creative and strategic projects/programs.

• Create staffing plans at the program and client levels.

• Handle program and client reporting, encompassing health, status, risks, and significant milestones.

• Formulate issue mitigation strategies and supervise the implementation of onboarding plans.

• Oversee the billability of the project management team.

• Conduct performance assessments and set goals for Project Coordinators, Project Managers, and Senior Project Managers.

• Execute root cause analyses for issues and escalations.

• Facilitate retrospective meetings and communicate outcomes to stakeholders.

• Collaborate with the portfolio team on client roadmaps and improvement strategies.

• Develop direct reports while providing coaching and mentorship to the team.

• Ensure adherence to processes and manage any resistance encountered.

• Track successes and challenges, proposing enhancements to processes and standards.

• Review project outputs and deliver constructive feedback.

• Organize and prioritize the team's workload effectively.

• Manage team objectives and goals across various clients and projects.

• Address team escalations and proactively identify risks at the program level.

• Oversee program health, including budget, scope, and timeline management.

• Show dedication to diversity, equity, and inclusion initiatives.

⛳️ Requirements

• Bachelor's degree or equivalent education along with professional experience is required.

• 7+ years of pertinent experience.

• Proven track record in delivering and managing strategic projects and programs within an advertising agency setting.

• Capability to recognize when to step in and lead complex and/or high-visibility projects.

• Knowledge and experience in program management.

• Expertise in executing all types of projects.

• Experience navigating ambiguity and mentoring others in these uncertain areas.

• Advanced skills in risk management.

• Proficient stakeholder management abilities.

• Advanced capabilities in reporting and program-level financial management.

• Strong aptitude for pitching work and creating high-risk or complex estimates and timelines under tight deadlines with limited information.

• Skills in team building, mentoring/coaching, delegation, emotional intelligence, flexibility, escalation management, problem-solving, and holding crucial conversations.

• Ability to cultivate strategic partnerships with stakeholders.

🏝️ Benefits

• Competitive salaries and comprehensive benefits.

• Reasonable accommodations during the hiring process for qualified applicants with disabilities.

• Commitment to equal opportunity employment.