Associate Director – Partnerships

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of a portfolio of embedded client partnerships from start to finish, encompassing delivery, client satisfaction, and revenue performance.

• Lead and nurture Lead Talent Partners across various client accounts.

• Manage senior client relationships, serving as the primary point of ownership.

• Foster revenue retention and growth by facilitating upsell opportunities, expansions, and renewals.

• Proactively identify and address delivery or performance risks at an early stage.

• Operate the portfolio akin to a business unit, taking full responsibility for outcomes.

• Establish ownership and accountability across accounts for both delivery and commercial success.

• Mentor and develop Lead Talent Partners.

• Collaborate with Operations, Talent Acquisition, and Marketing to ensure alignment in delivery, hiring, and growth initiatives.

• Enhance client performance, unlock new opportunities, and maintain consistent standards across accounts.

• Contribute innovative ideas and assist in shaping the developing Embedded Partnerships function.

• Monitor client retention, revenue growth, created opportunities, and client satisfaction in alignment with monthly and quarterly objectives.

⛳️ Requirements

• Robust recruitment background complemented by substantial delivery expertise.

• Experience within embedded, RPO, or multi-client partnership settings.

• Demonstrated leadership of senior team members or managers.

• Strong commercial acumen with a focus on retention and growth accountability.

• Proactive, hands-on, and highly responsible attitude.

• Capability to function as a senior leader within a scaling organization.

🏝️ Benefits

• Competitive salary package.

• Opportunities for professional development and career progression.

• Flexible working arrangements to support work-life balance.

• Engaging company culture that values innovation and collaboration.