Associate Director, Oncology Treatment Site Lead – Florida Territory

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the onboarding process and readiness support for product treatment sites.

• Provide education to treatment sites regarding workflows, system configuration, and operational prerequisites.

• Deliver education focused on processes, utilizing approved resources for implementation and ongoing assistance.

• Assist sites in enhancing their capabilities and knowledge for consistent execution of product processes from start to finish.

• Act as the subject matter expert for product operations at designated treatment sites.

• Offer support related to product processes, operations, and logistics.

• Serve as the main contact for operational challenges, managing and resolving issues through cross-functional collaboration.

• Work together with oncology field teams to facilitate coordinated and compliant engagement.

• Foster trusted relationships with operational leaders at treatment sites.

• Utilize company data and dashboards to evaluate site operational metrics and pinpoint areas for improvement.

• Integrate site feedback and process insights to enhance communication, workflows, resources, and educational materials.

⛳️ Requirements

• A bachelor's degree is required.

• At least 5 years of relevant experience in healthcare or life sciences, encompassing sales, account management, or provider operations/administration.

• A solid understanding of the healthcare ecosystem.

• Proven experience collaborating with provider organizations and operational stakeholders to implement workflows for complex therapies.

• Capability to function effectively in “white space” environments characterized by evolving processes, ambiguous paths, and multiple dependencies.

• Strong skills in operational problem-solving, including the ability to identify process friction points, diagnose root causes, and coordinate subsequent actions.

• Proficiency in establishing meaningful customer relationships with operational stakeholders at treatment sites.

• Exceptional interpersonal and communication skills across various cultures and disciplines.

• Strong leadership abilities and a knack for collaboration within cross-functional, matrix organizations.

• Willingness to travel approximately 50% of the time.

• A valid driver’s license.

• Preferred: experience in supporting site activation/readiness and operational assistance for advanced therapies.

• Preferred: familiarity with complex oncology workflows.

• Preferred: experience working with large oncology systems and diverse stakeholder groups within a single enterprise.

• Candidates must reside within the specified Florida geographic territory.

🏝️ Benefits

• Eligibility for annual bonuses.

• Long-term incentive eligibility, if applicable.

• Comprehensive medical, dental, and vision healthcare plans.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate and sick leave days.

• Flexible work arrangements.