Associate Director, Oncology Treatment Site Lead – Atlanta Region

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Lead the onboarding process and provide readiness support for product treatment sites.

• Educate stakeholders at the site on workflows, system configurations, and operational requirements using approved materials.

• Assist treatment sites in enhancing their operational capabilities and ensuring consistent execution throughout the end-to-end treatment journey.

• Act as the operational subject matter expert for the assigned treatment sites.

• Offer support regarding product processes, operations, and logistics.

• Serve as the primary contact for operational concerns, triage issues, and coordinate cross-functional resolutions.

• Collaborate with oncology field teams to ensure compliant engagement and consistent experiences at the site.

• Establish trusted relationships with operational leaders at treatment sites.

• Utilize company data and dashboards to evaluate site operational metrics and pinpoint areas for improvement.

• Integrate site feedback and process insights to assist headquarters in enhancing communications, workflows, resources, and educational materials.

• Provide support for accounts throughout the Atlanta area, covering Georgia and South Carolina.

⛳️ Requirements

• A bachelor's degree is required.

• At least 5 years of relevant experience in healthcare or life sciences, including roles in sales, account management, or provider operations/administration.

• A strong understanding of the healthcare ecosystem.

• A proven history of collaborating with provider organizations and operational stakeholders to implement workflows for complex therapies.

• Capability to function effectively in dynamic, ambiguous environments with multiple dependencies.

• Strong operational problem-solving abilities, including the identification of process friction, root-cause analysis, and stakeholder coordination.

• Ability to cultivate meaningful relationships with operational stakeholders at treatment sites.

• Excellent interpersonal and communication skills across diverse cultures and disciplines.

• Strong leadership and collaborative skills in matrix organizations.

• Willingness to travel approximately 50% of the time.

• A valid driver's license is required.

• Preferred: experience in supporting site activation/readiness and operational assistance for advanced therapies.

• Preferred: familiarity with complex oncology workflows.

• Preferred: experience with large oncology systems and engaging multiple stakeholder groups within a single enterprise.

• Candidates must reside within the designated Atlanta area, including Georgia and South Carolina.

• No visa sponsorship is offered.

🏝️ Benefits

• Eligibility for an annual bonus.

• Eligibility for long-term incentives, if applicable.

• Comprehensive medical, dental, and vision healthcare coverage.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation days.

• Compassionate leave days.

• Sick leave days.

• Options for remote work arrangements.