Associate Director – Global Communications Intelligence

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement measurement strategies, key metric frameworks, and reporting standards throughout Global Communications.

• Develop, sustain, and consistently enhance dashboards and data systems like Meltwater.

• Perform analysis across various channels, audiences, and reputation metrics.

• Convert performance data into actionable recommendations aimed at optimizing creative outputs.

• Assist in anomaly detection and trend forecasting to uncover emerging issues, crises, and trends.

• Utilize AI-driven tools and platforms to modernize analytical processes and improve creative capabilities.

• Generate executive-ready insights, reports, and narratives.

• Inform strategic initiatives and enhance understanding of key audiences, focusing on their trust and engagement levels.

• Collaborate with the Marketing social media team on shared listening and analytics efforts.

• Partner with Business Insights & Analytics and Market Research teams.

• Enhance data literacy within the communications function.

⛳️ Requirements

• Bachelor's degree in a relevant discipline such as Communications, Marketing, Data Science, Statistics, or Business Analytics.

• Minimum of 7 years of experience in communications, marketing, or business intelligence, with a strong emphasis on data analytics, measurement, and insights.

• Proven experience in building and maintaining dashboards, measurement programs, and reporting systems that connect communications activities to business outcomes and stakeholder behavior.

• Proficient knowledge in audience intelligence, reputational insights, and trust data.

• Practical experience with AI tools and platforms for data analysis, trend forecasting, and workflow optimization.

• Familiarity with Meltwater or similar tools such as Talkwalker or Cision.

• Knowledge of Quid and Morning Consult Intelligence.

• Experience collaborating with global, multi-market teams.

• Strong collaboration skills with senior stakeholders.

• Exceptional analytical skills with the ability to transform complex data into actionable insights and compelling narratives.

• Experience in pharma, healthcare, or other regulated industries is a plus.

🏝️ Benefits

• Company bonus based partially on individual and company performance.

• Company-sponsored 401(k) plan.

• Pension plan.

• Vacation benefits.

• Medical, dental, vision, and prescription drug coverage.

• Flexible benefits, including healthcare and/or dependent daycare flexible spending accounts.

• Life insurance and death benefits.

• Time off and leave of absence benefits.

• Well-being benefits, including employee assistance programs, fitness benefits, and employee clubs and activities.