Associate Director, Contract Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and enhance the Contract Management function within the Enterprise Procurement & Supplier Management team.

• Design and implement initiatives aimed at improving contract cycle times, stakeholder satisfaction, compliance, and operational efficiency.

• Propel transformation through contract lifecycle management technologies, process redesign, automation, and data-informed decision-making.

• Collaborate with Procurement leadership to establish operational models and resource strategies.

• Guide, mentor, and develop a team of Contract Managers and supporting personnel.

• Set performance expectations, development plans, succession strategies, and career pathways.

• Foster knowledge sharing, collaboration, and continuous improvement.

• Manage complex supplier agreements from intake through execution and post-signature governance.

• Ensure the consistent application of contract standards, templates, playbooks, and negotiation strategies.

• Assist in resolving contractual issues related to risk, compliance, business terms, and supplier performance.

• Support negotiations at the executive level involving substantial financial commitments or strategic suppliers.

• Provide advice to business leaders, legal counsel, sourcing professionals, and supplier management teams.

• Align contract strategies with enterprise objectives, category roadmaps, and business priorities.

• Influence stakeholders at various organizational levels and facilitate decisions using clear business terms.

• Ensure supplier agreements comply with regulatory, legal, privacy, information security, and operational requirements.

• Collaborate with Compliance, Legal, Privacy, Information Protection, and Risk teams.

• Create governance frameworks and monitoring processes for contractual obligations and supplier commitments.

• Support audit, regulatory, and compliance activities.

• Establish and track KPIs for contract cycle time, quality, compliance, stakeholder satisfaction, and productivity.

• Identify process enhancements and implement sustainable solutions.

• Utilize procurement technologies and analytics to improve visibility and decision-making.

• Lead initiatives that streamline processes and enhance stakeholder experience.

• Report directly to the Director of Procurement.

• Manage a team of 5–8 direct reports.

⛳️ Requirements

• Bachelor's degree.

• 8+ years of progressive experience in contract management, procurement, strategic sourcing, legal operations, supplier management, or related fields.

• 5+ years of experience in people leadership.

• Proven success in leading diverse teams and managing complex interpersonal dynamics.

• Experience in negotiating complex commercial agreements.

• Proven track record of leading cross-functional initiatives.

• Experience in influencing senior stakeholders.

• Strong executive communication skills.

• In-depth knowledge of supplier governance, contractual risk management, and enterprise procurement practices.

• Preferred experience in healthcare, managed care, insurance, or other highly regulated industries.

• Familiarity with contract lifecycle management platforms such as Icertis is preferred.

• Preferred experience in supporting large-scale transformation, outsourcing, technology, or enterprise supplier programs.

• Ability to work from a dedicated space without constant interruptions to protect member PHI/HIPAA information.

• Home internet connection with a minimum of 25 Mbps download and 10 Mbps upload speeds.

• Willingness to travel domestically and internationally up to 10% of the time.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness and smart healthcare decision support.

• Fully remote work arrangement.

• Occasional travel to Humana offices for training or meetings.