Associate Clinical Sales Manager

This is a fully remote position, open to applicants in Kentucky, +2 more states.

📋 Description

• Manage a designated book of business within an approximate 3-hour driving radius.

• Develop and implement localized account strategies and segment targets based on opportunity size and readiness.

• Maintain a dynamic Salesforce pipeline linked to adoption milestones.

• Generate leads and secure or facilitate initial meetings.

• Route and prepare appointments for the overseeing CSM, while coordinating regional field coverage with ISR and CSM teams.

• Prospect and qualify high-potential targets within the designated territory.

• Onboard new accounts and guide them through their initial order.

• Convert first-time orders into consistent, ongoing orders and encourage reorder behavior.

• Expand the number of ordering providers within accounts and eliminate workflow, result-delivery, and follow-up obstacles.

• Establish relationships with lab directors, infectious disease physicians, pharmacists, and ordering clinicians.

• Conduct consultative, evidence-based discussions regarding Karius Spectrum and Focus BAL.

• Identify and cultivate internal champions to drive adoption.

• Accept ISR handoffs during the transition from meeting to usage.

• Collaborate with the MSL on clinical education in a supportive role.

• Transition sustained-active accounts achieving at least 12 tests per quarter to the overseeing CSM or carry them into an earned territory upon promotion.

• Align performance with regional objectives and uphold accountability for activity, pipeline, and activation commitments.

• Document customer interactions in Salesforce and provide field intelligence and market insights to ISR, CSM, and regional leadership.

• Report to the Regional Sales Director, with a dotted-line relationship to an overseeing CSM/Sr. CSM.

⛳️ Requirements

• A Bachelor's degree in Life Sciences, Business, or a related field.

• 1–2 years of experience in healthcare, life sciences, diagnostics, or a related field, along with completed sales training or certification from a recognized program; or 3+ years of relevant experience.

• Proven ability to manage a territory, maintain a CRM pipeline, and implement a field-based account strategy.

• Proficiency in Salesforce or similar CRM platforms.

• Willingness to relocate is a requirement for the position; candidates must be open to moving into a CSM territory when a position becomes available.

• A valid driver's license.

• Excellent interpersonal and consultative communication skills with clinical and laboratory audiences.

• Strong problem-solving abilities and keen attention to detail.

• Self-motivated and accountable, demonstrating field discipline and structured follow-up.

• Ability to work cross-functionally with ISR, CSM, and MSL partners.

• Comfortable navigating ambiguity and shifting priorities in a fast-paced, high-growth commercial setting.

• Sales training, certification, or relevant coursework is preferred.

• Willingness to travel extensively in the field, up to 75% of the time.

• Capability to drive, stand, and walk for extended periods; carry and transport promotional and educational materials; and work in hospitals, medical offices, and clinical laboratories.

• Visual acuity required for using screen-based tools and documentation.

🏝️ Benefits

• Comprehensive sales training on Karius products, their clinical applications, and impact on patient care.

• Clear career advancement opportunities and a pathway to promotion into a full CSM position.

• Potential to relocate into a CSM territory when a position opens up.

• Equal employment opportunities and accommodations for qualified individuals with disabilities.