Associate

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serve as the primary liaison for Asset Managers regarding assigned assets.

• Evaluate, advance, and provide recommendations on tenant applications for alterations, wayleaves, underletting, or lease assignments.

• Ensure tenants adhere to lease covenants and obligations while managing breaches through effective resolution.

• Address technical queries related to leases and licenses.

• Resolve tenant issues that impact valuation or investment considerations.

• Oversee financial accountability, cash flow, charge raising, and non-recoverable expenses in collaboration with JLL Accounts teams.

• Develop and manage service charge budgets, reconciliations, and cash flow in line with RICS guidelines and client KPIs.

• Support ESG initiatives and align client ESG strategies with JLL responsibilities.

• Supervise third-party supplier performance alongside colleagues.

• Conduct regular property inspections, addressing and documenting identified issues.

• Manage property transitions, due diligence, and support acquisitions and disposals.

• Generate content for client reporting and participate in client meetings.

• Comprehend and deliver on client PMA, asset strategy, KPIs, and other deliverables.

• Engage with occupiers to enhance customer satisfaction and collect business intelligence.

• Implement customer experience initiatives with SMEs and service partners.

• Collaborate with third parties and JLL teams on major works and site-based projects.

• Assist in enforcing health and safety compliance measures.

• Aid in the annual insurance renewal process and oversee site insurance matters and claims.

• Manage void properties on behalf of clients and insurers.

• Initiate and monitor additional fee work.

• Support new business development, client expansion, cross-selling, and project-based work.

• Line manage team members as needed and provide mentorship.

• Investigate and resolve existing property management challenges.

• Drive change and advancement in response to client and market demands.

⛳️ Requirements

• Ideally MRICS qualified.

• Minimum of 5 years in property management.

• Recognized as a subject matter expert.

• Strategic thinker with creative problem-solving capabilities.

• Strong commercial insight and client relationship management skills.

• Results-oriented with a track record of setting and achieving ambitious targets.

• Self-motivated leader who promotes teamwork.

• Exceptional communication and negotiation abilities.

• Advanced IT proficiency, especially in property management systems.

• Strong analytical and problem-solving skills.

• Experience in financial planning and operational reporting.

• Familiarity with cross-functional projects.

• Solid leadership skills and a comprehensive understanding of property/asset management.

• Strong, professional communication skills for internal and external interactions.

• Commitment to adhering to JLL Working Practices guidelines.

• Capability to provide line management and mentorship.

🏝️ Benefits

• Opportunities for professional development.

• Flexibility in work arrangements.

• Customized benefits.

• Inclusive practices and reasonable accommodations for individuals with disabilities.