Assistant Property Management, AILO

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and arrange maintenance schedules

• Handle the processing and payment of invoices

• Assist tenants and tradespeople via phone communication

• Manage and create lease renewals

• Oversee and initiate rent reviews

• Produce comparable market analysis reports

• Maintain communication with tenants

• Issue termination notices as necessary

• Provide support for new tenants

• Draft new lease agreements and bond documentation

• Upload tenancy paperwork, including applications, identification, and reference checks

• Dispatch welcome emails along with copies of signed documents

• Prepare executed documents for the property manager to forward to the owner

• Establish direct debit and payment options

• Send information for move-in preparations

• Organize smoke alarm inspections

• Forward tenant information to Utility Connectors

• Coordinate recurring trade service handovers

• Assess and process applications

• Utilize AILO, REI Forms, Ignite, DocuSign, Snug, and VaultRE

⛳️ Requirements

• Must provide your own equipment

• A computer with a minimum of 8GB RAM

• Intel Core i5 or AMD Ryzen 5, 12th generation or newer

• At least 512 GB HDD/SSD

• Windows 11 Home or Pro operating system

• Power backup solutions such as a power station, power bank, or UPS

• A secondary/external monitor

• Noise-cancelling headphones and a webcam

• Internet speed of at least 40–50 Mbps for both downloading and uploading

• Completion of BIR self-registration and submission of necessary government contributions

• NBI or Police Clearance

• Any form of government-issued identification

• Availability to work from 7AM to 4PM MNL time, Monday to Friday

• Willingness to adhere to BIR self-registration requirements

• English proficiency assessment

• Personality evaluation

• A 1–2 minute self-introduction video

• A 1-minute sample voice call

• An independent contractor agreement governed by Singapore law with Philippines Resources Pte. Ltd.

• Must engage with teams in Singapore and the Philippines for contract inquiries

🏝️ Benefits

• 20 days of Paid Time Off

• Referral Bonus of 70 AUD for each successful referral to the Wingman platform

• Annual Trip to connect with the larger Wingman community in person

• Dedicated Support Contract (Customer Success Manager)

• Access to a Collaborative Network with fellow contractors and onshore specialists

• Opportunities for Upskilling through optional sessions, peer learning, and developmental pathways

• Potential for additional contractors, Statements of Work, or expanded workloads

• Engagement in High-Impact Projects alongside leading Australian partners

• Flexibility First approach allowing full autonomy in achieving results

• Advisory support in HR, Tax, and setup

• 100% Work-From-Home Contracts