Assistant Director, Revenue Cycle

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage day-to-day operations of the revenue cycle.

• Supervise Revenue Cycle Managers involved in Billing, Coding, Payment Posting, Insurance Follow-up, Credit Balance/Refunds, and Customer Service.

• Assist Managers with the oversight and training of revenue cycle personnel and Team Leads.

• Contribute to the hiring process and address personnel issues.

• Create, implement, and uphold policies and procedures aimed at enhancing operational efficiency and accuracy.

• Monitor key performance indicators (KPIs), analyze trends related to denials and payment delays, and furnish reports and recommendations to leadership.

• Oversee EDI management, payer portals, clearinghouses, ERA, and EFT access and enrollments.

• Ensure that revenue cycle metrics and objectives are effectively communicated and met.

• Introduce process improvements and training as necessary.

• Maintain adherence to billing and coding regulations as well as payer policies.

• Conduct or supervise daily, weekly, and monthly audits of the department.

• Hold regular meetings with Managers and Team Leads to sustain operational consistency and enhance efficiency and production quality.

• Act as a subject matter expert in revenue cycle operations.

• Ensure successful maintenance of processes and new projects while providing timely feedback to the Director of Revenue Cycle.

• Collaborate with the Director of Revenue Cycle and internal departments.

• Coordinate with the Revenue Cycle IT team regarding ticket resolutions and operational system challenges.

• Attend mandatory staff or company meetings.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in healthcare administration, business administration, or a related discipline.

• Master’s degree is preferred.

• Extensive experience in institutional coding, billing, denials management, and payment posting.

• Profound understanding of healthcare regulations, privacy laws, billing requirements, CMS and State regulations, and payer policies.

• Strong leadership and team management capabilities.

• Intermediate to advanced skills in Microsoft Excel and Microsoft Office.

• Excellent communication and interpersonal skills.

• Ability to analyze data, recognize trends, and make informed, data-driven decisions.

• Proficiency in healthcare information systems and patient access software.

• Familiarity with revenue cycle management processes and strategies.

• Proven history of process improvement and the implementation of best practices.

• Demonstrated ability to lead and inspire teams, collaborate with other departments, and function as a strategic partner to the Revenue Cycle Director.

• Willingness to work off-hours when necessary.

🏝️ Benefits

• A collaborative work environment centered on teamwork.

• A commitment to diversity, equity, and inclusion.

• Equal access to information, development, and opportunities.