Asset Services Technical Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide strategic leadership, national operational management, and executive-level client engagement for Facility Condition Assessment and Regulatory Compliance Audit services.

• Collaborate with the Global Leader of Asset Services to develop and implement business strategies.

• Propel sustainable revenue growth while maintaining technical and professional excellence across Asset Services.

• Oversee national production operations, ensuring accountability for revenue objectives, gross profit margins, and the financial health of business lines.

• Evaluate Facility Condition Assessment reports to ensure they meet quality standards, client protocols, ASTM E2018, and regulatory requirements.

• Cultivate executive-level client relationships and identify opportunities for service expansion.

• Address escalated client issues and ensure alignment of service delivery with changing portfolio objectives.

• Define strategies for market expansion, service-line innovation, and competitive positioning.

• Provide executive oversight to national project management personnel.

• Act as a senior subject matter expert in building systems, MEP, structural integrity, building envelope, seismic risk, and ADA compliance.

• Lead business development efforts, RFP submissions, and presentations to JLL accounts, institutional clients, and investment managers.

• Create and manage standardized service templates, scope frameworks, and assessment tools for field use.

• Keep abreast of industry trends, regulatory changes, and emerging best practices.

• Offer senior leadership and formal supervision across various functional and operational teams.

• Make or assist in decisions regarding recruitment, promotions, advancements, and corrective actions.

• Develop staffing strategies, workforce planning, and resource allocation plans.

• Supervise performance management, development planning, and compensation recommendations.

• Mentor and coach team members to foster future leadership capabilities.

⛳️ Requirements

• Bachelor’s degree (BA/BS) in architecture, engineering, or a related technical field; an advanced degree is preferred.

• At least 15 years of progressively responsible experience in commercial building evaluations.

• Extensive experience with ASTM E2018 and Facility Condition Assessment methodologies across a variety of asset classes.

• Minimum of 12 years in client management, strategic account development, and leading multi-disciplinary technical service teams.

• At least five years of senior leadership experience directly managing multi-level teams.

• Proven accountability for the financial performance of business lines.

• A demonstrated history of driving revenue growth, managing operational expenses, and scaling technical service organizations in national or multi-market settings.

• Expert knowledge of FCA scope requirements, including seismic, roofing, building envelope, conveyance, ADA, and MEP evaluations.

• Active licensure as a Professional Engineer (PE) or Registered Architect (RA) is required.

• Exceptional ability to understand, analyze, and interpret complex business and technical documents.

• Outstanding written and verbal communication, interpersonal, and consulting skills.

• Proven capability to navigate and resolve sensitive, high-stakes situations.

• Experience in delivering strategic briefings, technical content, and business case arguments to C-suite and board-level stakeholders.

• Advanced understanding of financial terms, principles, and performance metrics.

• Ability to develop business cases, interpret financial statements, and handle complex P&L responsibilities.

• Exceptional analytical and strategic problem-solving capabilities.

• Advanced proficiency with technology platforms and the Microsoft Office Suite.

• Familiarity with project management, data analytics, and reporting tools relevant to technical due diligence services.

• Excellent time management, organizational, and prioritization skills.

• Strong negotiation abilities.

• Must be authorized to work in the United States without sponsorship.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive medical, dental, and vision coverage.

• Paid parental leave at 100% of salary.

• Paid Time Off and company holidays.

• Early access to earned wages through Daily Pay.

• Supportive culture and a comprehensive benefits package that prioritizes mental, physical, and emotional well-being.

• Reasonable accommodations for individuals with disabilities.