Asset Protection Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist in the implementation of asset protection strategies for both field and corporate operations.

• Perform analysis-driven investigations and recovery of losses within a designated area.

• Collaborate with both external and internal partners to reduce and prevent future losses.

• Disseminate and report asset protection-related information throughout the organization.

• Execute investigations based on exception reporting, key financial metrics, and CCTV footage.

• Manage and uphold databases and software related to exception management, operational assessments, investigations/recovery, and inventory/shrink reporting.

• Convey asset protection controls and policies effectively.

• Carry out operational and regulatory assessments while documenting and reporting findings.

• Oversee AP reports, dashboards, scorecards, and exception metrics.

• Advise senior management and stakeholders on data and trends that indicate risks of asset loss.

• Utilize both internal and external data to assess business value and concentrate resources on high-yield initiatives.

• Supervise restitution efforts and claims reporting processes.

• Evaluate internal controls and compliance with policies and procedures affecting store assets.

• Provide training, monitor cash discrepancies, and ensure resolutions are achieved.

• Minimize inventory shrinkage through collaborations with Operations and follow-ups on security equipment issues.

• Investigate and resolve incidents, pinpoint causes and vulnerabilities, and take steps to prevent recurrence.

• Review exception reporting tools to detect adverse trends.

• Implement company and AP initiatives, policies, and procedures.

• Hold review meetings with Regional Operations Directors and District Managers.

• Identify vulnerabilities related to shrinkage and devise solutions.

• Report internal deficiency trends and formulate corrective actions.

• Ensure prompt completion of internal investigations in line with investigation policies.

• Investigate unethical behavior and communicate findings to management.

• Work alongside Operations and Human Resources in addressing unethical behavior.

• Analyze AP investigation outcomes and suggest enhancements to processes and procedures.

• Support other projects assigned by the Director of Asset Protection.

⛳️ Requirements

• Minimum of 5 years of experience in loss prevention, asset protection, or criminal justice.

• Advanced analytical abilities, including skills to extract, aggregate, normalize, and analyze datasets.

• Bachelor’s degree in a relevant field.

• Preferred certifications: Wicklander & Zulawski or Reid Certification.

• CFI certification preferred.

• Proven knowledge of investigative interviewing and interrogation techniques.

• Familiarity with Bureau of Alcohol, Tobacco, Firearms, and Explosives rules and regulations regarding firearms.

• Understanding of Office of Consumer Credit Commission rules and regulations.

• Knowledge of federal and state Pawn and PDL rules and regulations.

• Excellent verbal and written communication skills, along with strong interpersonal abilities.

• Effective time management and organizational skills.

• Strong attention to detail and precision.

• Proficient in using a PC, including data entry into a POS terminal, Microsoft Word, and Excel.

• Adherence to EZCORP driving policy.

• Bilingual candidates are preferred.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunity to join a start-up with a mission-driven approach.

• Culture that fosters innovative and agile problem-solving.