Area Manager

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Oversee the daily operations of multiple Air Methods bases located in Southern New Mexico.

• Ensure all bases are operational, maintain safety standards, and deliver an exceptional customer experience.

• Cultivate a positive and engaged local base culture that aligns with the company's values and mission.

• Communicate effectively with base personnel regarding operational efficiency, responsibilities, and performance expectations.

• Drive key performance indicators (KPIs) to maximize profit contributions.

• Manage and oversee profit and loss (P&L), expenses, and payroll for the assigned bases.

• Schedule base staff to guarantee 100% coverage, enhance in-service rates, and reduce overtime.

• Collaborate with Centers of Excellence and Business Development to ensure compliance with policies and procedures while ensuring customer satisfaction.

• Recruit, evaluate performance, and develop team members; address employee relations matters, coaching, disciplinary actions, and terminations.

• Supervise supply chain and logistics, including non-aviation, maintenance, clinical activities, and associated expenses.

• Coordinate maintenance planning and spare parts utilization to reduce the frequency of base out-of-service events.

• Assist the Regional Director in delivering customer scorecards and implementing action plans.

• Maintain and oversee business, medical, and other necessary licenses while ensuring compliance with discipline-specific regulations.

• Facilitate base startups, relocations, and closures in conjunction with regional leadership.

• Manage facility repairs, maintenance, and leasing agreements.

• Directly supervise employees in the assigned area/region, including hiring, training, task assignments, performance evaluations, rewards, disciplinary actions, complaint resolution, and problem-solving.

• Perform additional duties as assigned.

⛳️ Requirements

• 2-5 years of relevant experience in clinical, aviation, or maintenance environments with a strong leadership background and/or training; or a suitable combination of education and experience.

• Availability for operational requirements on a 24/7 basis.

• Willingness and capability to travel up to 70% or more as business needs dictate.

• Consistent attendance is a fundamental aspect of this position.

• Strong leadership experience.

• Exceptional interpersonal skills and a high level of collaboration across all organizational levels.

• Strong critical thinking, reasoning, and problem-solving abilities.

• Excellent organizational capabilities, keen attention to detail, proficiency in multitasking, and meeting deadlines.

• Outstanding written and verbal communication and presentation skills.

• Proficiency in managing revenue and budgets.

• Ability to prepare comprehensive written reports.

• Advanced skills in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

• Must adhere to applicable DOT and Non-DOT random and reasonable suspicion regulations.

• No specific certificates, licenses, or registrations are required.

🏝️ Benefits

• Bonus-eligible position.

• Industry-leading benefits (details available on the company benefits page).