Appointment Setter

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Identify and engage B2B businesses through over 100 outbound cold calls daily, along with emails and text outreach.

• Effectively navigate gatekeepers, address objections, and promote facility and janitorial services.

• Conduct follow-ups via various communication channels.

• Arrange qualified appointments on the calendars of sales executives.

• Dispatch professional follow-up emails and marketing materials to potential clients.

• Maintain precise CRM lead statuses, activity logs, notes, and follow-up schedules.

• Research targeted companies and pinpoint key decision-makers.

• Ensure CRM information remains current and well-organized.

• Provide comprehensive conversation notes for sales executives.

• Compile weekly and monthly reports on outreach activities, pipeline health, and appointment performance metrics.

• Engage in communication with the sales team and management.

• Complete training on industry knowledge, services offered, and sales processes.

• Take part in owner-led training, role-playing exercises, and call monitoring sessions.

• Contribute to the top of the sales funnel without the responsibility of closing deals.

⛳️ Requirements

• Demonstrated experience in B2B outbound cold calling and setting appointments.

• Exceptional verbal and written English skills with a strong understanding of U.S. culture.

• C1 English proficiency is required.

• Familiarity with CRM systems and sales dialer tools.

• Ability to adapt off-script, think on your feet, and confidently handle objections.

• Comfortable making a substantial number of cold calls.

• Competitive, resilient, proactive, organized, self-driven, and dependable.

• Adaptable to a fast-paced, results-oriented work environment.

• Required to submit a resume and an English audio recording.

• Must provide a publicly accessible 30–90 second audio or video recording in English.

• Required to upload a screenshot of an internet speed test result.

🏝️ Benefits

• Commission: $70 for each closed janitorial deal.

• Commission: $30 for each closed deal across all other services.

• Access to content and video training.

• Participation in owner-led training sessions.

• Involvement in role-play exercises.

• Call monitoring and coaching support.

• Flexible remote work arrangement.