Applications Engineer – Asia Pacific

This is a fully remote position, open to applicants in Asia.

📋 Description

• Lead QED’s Applications Engineering team within the Asia Pacific region.

• Collaborate with clients and internal stakeholders to enhance customer value from QED’s polishing and metrology products.

• Offer technical assistance during client meetings, capability assessments, product demonstrations, trade exhibitions, and marketing activities.

• Assist in creating technical content, such as white papers, case studies, social media updates, and YouTube videos.

• Publish or present technical papers at industry trade shows and conferences.

• Provide both remote and onsite customer support, including basic and advanced training, process optimization, and the development of new processes.

• Aid in polishing and metrology validations during the installation of new machines.

• Collaborate with the Customer Service Manager to promptly track and resolve customer inquiries.

• Gather and relay Voice of Customer feedback to Engineering, R&D, and Marketing departments.

• Identify and investigate new applications and markets for QED technology through process development initiatives within the CEC.

• Partner with R&D on new developments in fluid, software, and hardware.

• Travel domestically and internationally approximately 30–50% of the time.

⛳️ Requirements

• A minimum of a B.S. in Optical Engineering or a related discipline.

• At least 5 years of relevant industry experience.

• Experience in precision optics, photonics, semiconductor manufacturing, or other precision manufacturing sectors.

• Proficiency in optical fabrication techniques, including generating, grinding, lapping, polishing, sub-aperture polishing, ion beam figuring, magnetorheological finishing, interferometry, and optical testing of plano, spherical, and aspherical optics.

• Familiarity with machine control software.

• Knowledge of metrology instrument software.

• Proficient in mathematical analysis software.

• Competence in Microsoft Office applications, including Excel, PowerPoint, and Word.

• Strong written and verbal communication skills.

• Fluency in English, Japanese, and Mandarin is critical for the region; proficiency in all three languages is preferred.

• Ability to develop a profound technical understanding and effectively address customer process challenges.

• Capability to manage multiple priorities and achieve results in a dynamic environment.

• Willingness and ability to travel domestically and internationally approximately 30–50% of the time.

🏝️ Benefits

• Opportunity to work from home unless a QED office is in close proximity.

• Extended travel to QED headquarters in Rochester, New York for onboarding and initial training.

• Occasional travel to headquarters for ongoing training.

• Comprehensive onboarding and initial training program.

• Continuous training opportunities.

• Chance to publish or present technical papers at trade shows or conferences.