Appian System Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Administer and uphold Appian Platform environments that facilitate ACWS application development, testing, staging, and production operations.

• Execute Appian application deployments, implement configuration changes, promote environments, and provide release support following established procedures.

• Oversee Appian users, groups, roles, permissions, service accounts, and access-related configurations in alignment with security and program policies.

• Monitor the health, performance, capacity, logs, services, integrations, and system availability of the Appian platform, taking corrective actions as necessary.

• Assist with Appian Cloud configuration and platform support processes, liaising with hosting or vendor support organizations when needed.

• Diagnose complex Appian application, integration, performance, configuration, and connectivity issues, collaborating with development and infrastructure teams for resolution.

• Facilitate enterprise identity and access integrations, including LDAP, Active Directory, SSO, SAML, certificates, and related authentication mechanisms.

• Provide support for Appian in-memory data and platform architecture considerations, including sizing and scaling activities as directed.

• Collaborate with database administrators, DevSecOps engineers, cybersecurity personnel, and solution architects on platform modifications, maintenance, and incident resolution.

• Aid in security hardening, configuration compliance, patching, and operational documentation for Appian environments.

• Maintain configuration records, runbooks, operational procedures, and troubleshooting guides while contributing to knowledge management.

• Engage in Agile planning, release activities, testing, user acceptance testing, and production implementation initiatives.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field; equivalent relevant experience may be considered.

• Over 5 years of experience in system administration, enterprise application administration, application operations, or similar technical roles.

• Proven experience in administering enterprise applications and supporting application deployments, configurations, access controls, and troubleshooting.

• Familiarity with platform monitoring, logs, diagnostic tools, configuration management, and performance troubleshooting.

• Experience with identity and access technologies such as LDAP, Active Directory, SSO, SAML, or certificates.

• Strong understanding of enterprise application architecture, integrations, security, and operational support processes.

• Active Secret clearance or the capability to obtain and maintain one.

• U.S. citizenship is required.

• Prior experience in Appian Platform administration or application operations is highly preferred.

• Possession of an Appian certification or formal Appian training.

• Familiarity with Appian Cloud or Appian GovCloud and associated platform support processes.

• Experience with Appian in-memory KDB engines, environment sizing, scaling, and performance optimization.

• Experience supporting DoD contract writing, acquisition, or other federal mission-critical applications.

• Knowledge of DoD RMF, STIGs, DISA security guidance, and security hardening activities.

• ITIL Foundation, Security+, or comparable technical certification.

• Experience working within Agile or SAFe delivery environments.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday leave.

• Professional development opportunities and training.

• Retirement savings plan with company match.