System Administrator

This is a fully remote position, open to applicants in California.

📋 Description

• Manage Microsoft 365 services, which include Exchange Online, SharePoint, OneDrive, Teams, Intune, Defender, Purview, and other related offerings.

• Deploy software applications and upgrades while resolving performance-related issues.

• Oversee IT infrastructure, encompassing operating systems, security tools, applications, servers, routers, switches, firewalls, devices, email systems, internet, intranet, LAN, WAN, network segments, software, and hardware.

• Take ownership of endpoint management, ensuring device configuration, patching, application deployment, and policy enforcement are carried out effectively.

• Conduct routine and scheduled audits of all systems, including backups.

• Evaluate staff requirements, identify vulnerabilities, and implement solutions to enhance IT outcomes.

• Support the help desk and other teams by providing troubleshooting assistance, root-cause analysis, and technical support.

• Undertake server administration tasks, including user/group management, security permissions, group policies, and print services.

• Investigate event-log warnings and errors, and monitor resources to ensure the seamless operation of systems architecture components.

• Oversee data-center health and address hardware issues; assist in building, testing, and maintaining new servers.

• Carry out systems and network design, documentation, implementation, testing, and administration.

• Implement and sustain identity and access management solutions, including Entra ID, Conditional Access, Multi-Factor Authentication, Privileged Access, and RBAC.

• Deliver Microsoft 365 and infrastructure projects on schedule and within defined scope.

• Ensure supported-service availability, resolve or escalate assigned issues, minimize recurring support problems, and complete solution documentation and transitions.

• Create automation, configuration, process improvements, reusable runbooks, guides, templates, and knowledge base articles.

• Facilitate knowledge transfer for major solutions and address or coordinate high-priority security, compliance, and endpoint issues.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, a related field, or equivalent professional experience.

• 5–8 years of experience as the primary technical contributor responsible for designing, implementing, and supporting complex Microsoft 365, infrastructure, endpoint, identity, or cloud-based solutions.

• Comprehensive knowledge of computer hardware, software, network management, programming languages, scripting languages, operating systems, enterprise backup and recovery, performance monitoring, virtualization, HTTP traffic, content delivery, caching, etc.

• Proficient understanding of Microsoft 365 services, including Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Defender, and related security and compliance functionalities.

• Familiarity with Microsoft Azure, including core services, identity, governance, security, and operations.

• Experience in enhancing identity, endpoint, email, security, automation, or operational processes within a production environment.

• Preferred professional certifications such as ASAE, CCNA, CCNP, CCSP, CISSP, ITIL, ITSM, Microsoft Certifications, or security certifications (CISA, CISM, CompTIA, etc.).

• Successful completion of any required post-offer background checks, drug testing, and/or fit-for-duty physical examination.

• Must adhere to federal contractor restrictions regarding medical marijuana for specific positions.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• 401(k) with employer match

• Paid time off