Analyst III, Loyalty CRM

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and establish the technical framework for projects and initiatives.

• Serve as the PMO for initiatives and projects related to BBOX data integration.

• Manage the comprehensive technical campaign process from start to finish.

• Strategize, plan, activate, and develop communication automations for the loyalty program, including orchestrating various channels.

• Develop segmentation strategies and oversee the Beautybox database while conducting health checks.

• Evaluate and analyze campaigns for Grupo Boticário’s loyalty program.

• Monitor and assess key performance indicators to foster business growth and enhance customer loyalty.

⛳️ Requirements

• Bachelor’s degree or an equivalent higher education qualification.

• Advanced expertise in Salesforce Marketing Cloud and Customer Data Platform (CDP).

• Proficient in SQL.

• Experience with data integration projects is considered an advantage.

• Strong logical reasoning capabilities.

• Exceptional collaboration skills with various stakeholders to address critical issues and promote program growth.

🏝️ Benefits

• Flexible medical and dental insurance options.

• Assistance with prescription drugs and a healthcare allowance for family members.

• Complimentary psychotherapy sessions and round-the-clock telemedicine access.

• Continuous prevention, mental health, and vaccination initiatives.

• Meal vouchers (or on-site dining) and food allowances, including a special Christmas bonus.

• Discounts of up to 40% across brands within our ecosystem.

• Membership to Gympass/TotalPass for gyms and sports studios.

• Home office allowance for hybrid and remote work setups.

• A day off for your birthday.

• Pet health insurance, discounts through partner programs, and travel/accommodation benefits.

• Extended parental leave (180 days for mothers and 120 days for fathers).

• Support for parents of children with additional needs, along with childcare and early education assistance.

• Allowance for school supplies and child nutrition credits.

• Access to dedicated legal, psychological, and social support.

• Private pension plan and life insurance coverage.

• Bereavement support for the loss of parents and payroll-deducted loan options.

• Transportation allowance and parking (depending on the work arrangement).