Analyst – Corporate Yardi System Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the administration of Yardi Voyager along with its associated modules, configurations, workflows, permissions, and scheduled processes.

• Support system configuration and enhancement requests while taking into account business needs, security, controls, downstream impacts, and maintainability.

• Collaborate with stakeholders and senior team members to translate operational and financial requirements into suitable Yardi solutions.

• Identify and propose enhancements to system functionality, consistency, efficiency, and user experience.

• Investigate and resolve Yardi issues related to configuration, data, workflows, security, reporting, and integrations.

• Coordinate with Yardi Client Services, internal technology teams, third-party vendors, and business stakeholders to address issues.

• Monitor recurring support issues and recommend improvements in processes, configurations, documentation, or training.

• Manage users, roles, permissions, menu access, workflows, and role-based security configurations.

• Oversee user provisioning, modifications, transfers, deactivations, access reviews, segregation-of-duties activities, audit requests, and control documentation.

• Adhere to security, SOX, change-management, and internal-control requirements.

• Utilize SQL/YSQL and system tools for issue research, data validation, and support in troubleshooting and reconciliation.

• Aid in data mapping, conversions, migrations, reporting validation, and discrepancy investigations.

• Assist Accounting and Finance users with Yardi functionality related to financial processing, reporting, budgeting, accounts payable, Job Cost, Construction Manager, and Investment Manager.

• Engage in testing for upgrades, plugin updates, patches, enhancements, configuration changes, integrations, and releases.

• Conduct regression and user acceptance testing and maintain testing documentation, release communications, and post-deployment validation.

• Provide support for acquisitions, dispositions, conversions, organizational changes, module implementations, and other technology initiatives.

• Participate in requirements gathering, configuration, testing, implementation, training, and post-go-live support.

• Develop and maintain SOPs, runbooks, configuration documentation, testing materials, and knowledge articles.

• Share expertise with application support resources and business users.

⛳️ Requirements

• Practical experience in Yardi Voyager administration, application support, or related Yardi experience within a property management or real estate setting.

• Proficient understanding of Yardi configuration, security, user administration, troubleshooting, workflows, and business process support.

• General knowledge of the interactions between Yardi configuration, security, data, reporting, integrations, and financial processes.

• Basic proficiency in SQL and/or YSQL, or a willingness to develop query skills.

• Experience in system testing, upgrades, enhancements, user acceptance testing, or production validation is preferred.

• Familiarity with accounting or financial processes within Yardi, emphasizing the importance of data integrity and internal controls.

• Capability to research issues, manage multiple priorities, adhere to established procedures, and escalate when necessary.

• Excellent communication and documentation skills; ability to collaborate with both technical and non-technical teams.

• A Bachelor's degree in Information Technology, Computer Science, Accounting, Finance, Business, Real Estate, or a related field is preferred; equivalent relevant professional experience will also be considered.

• Experience supporting various property types or real estate business verticals within a shared Yardi environment is preferred.

• Working knowledge of Yardi Voyager 7S and/or Voyager 8.

• Exposure to Yardi Job Cost, Construction Manager, Investment Manager, financial reporting, budgeting, accounts payable, or workflow functionality.

• Familiarity with Yardi integrations, interfaces, APIs, third-party applications, SQL/YSQL, or SQL Server.

• Experience assisting with acquisitions, dispositions, conversions, or data migration activities.

• Knowledge of SOX-compliant environments, access controls, or internal/external audit support.

• Awareness of IT change management, release management, ServiceNow, or enterprise IT service management practices.

🏝️ Benefits

• Eligibility for an annual performance-based discretionary bonus.

• Medical, Dental, and Vision insurance.

• Optional Critical Illness, Accident, Legal & Identity Theft, and Pet Insurance.

• Company-paid Life Insurance, with options for additional coverage.

• Company-paid Long-Term Disability coverage.

• Benefits concierge service.

• Resources for mental health and well-being.

• 401(k) plan with a dollar-for-dollar company match up to 6% of pay.

• Immediate vesting of contributions.

• Automatic 4% contribution enrollment for eligible employees.

• Paid Time Off (PTO).

• 11 paid holidays each year.

• Paid parental leave.

• Tuition reimbursement of up to $5,000 annually for pre-approved education expenses.

• Voluntary Culture Conversations with employees.

• Reasonable accommodations during the recruitment process.