Advisor System Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with client management to develop intricate technical solutions

• Update client management on relevant advancements in technical support products

• Assess products and upgrades for suitability

• Supervise and execute strategies for system upgrades

• Direct the design, implementation, and upkeep of complex solutions

• Coordinate tasks with other technical staff

• Create and evaluate complex system standards, thresholds, and suggestions to enhance system performance

• Conduct capacity planning assessments with management and authorize capacity plans prepared by junior personnel

• Formulate strategies to manage the frequency of support package and patch applications

• Oversee database maintenance and offer recommendations as necessary

• Collaborate with business development teams on proposals and work estimates related to complex system administration projects and solutions

• Investigate current systems technology and act as a subject matter expert on intricate systems processes and procedures

• Provide technical guidance on complex system installation procedures

• Mentor and support less experienced staff

• Offer technical leadership on complex system administration tasks

• Deliver technical solutions and advanced support for non-routine, complex technical challenges

⛳️ Requirements

• Bachelor's degree or a combination of education and experience that is equivalent

• Preferred Bachelor's degree in computer science, management information systems, or a related discipline

• At least nine years of technical experience in a client-server environment

• Proven experience with highly complex systems administration, database administration, and landscape maintenance

• Familiarity with company products and services

• Experience with company and client documentation and storage protocols

• Background in managing highly complex system implementations and organizational workflows

• Strong analytical and problem-solving capabilities

• Leadership ability to guide and mentor the efforts of junior personnel

• Excellent communication skills

• Proficient in personal computing and business solutions software

• Capability to lead and collaborate effectively as part of a team

• Video cameras must be utilized during all interviews, as well as throughout the initial week of orientation

• Must be able to work remotely within the United States

🏝️ Benefits

• Flexible work arrangements

• Opportunities for learning and career advancement

• Support for technical credentials and certifications

• Generous and flexible vacation policy

• Educational assistance programs

• Leadership and technical development academies

• Opportunities for travel through work (0-10%)

• 401(k) employer matching

• Comprehensive health benefits