Advisor System Administrator

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Collaborate with client management to create intricate technical solutions.

• Keep client management informed about advancements in technical support products.

• Assess products and upgrades for suitability.

• Supervise and execute strategies for system upgrades.

• Direct the design, implementation, and upkeep of complex solutions.

• Coordinate efforts with other technical staff.

• Develop and evaluate complex system standards, thresholds, and recommendations to optimize system performance.

• Conduct capacity planning reviews with management and approve capacity plans devised by less experienced staff.

• Formulate strategies for applying support packages and patches.

• Oversee database maintenance and offer recommendations.

• Collaborate with business development teams on proposals and work estimates for intricate system administration projects and solutions.

• Investigate current systems technology and act as a subject matter expert on complex systems processes and procedures.

• Provide technical leadership during complex system installation processes.

• Mentor and guide junior personnel.

• Offer technical leadership in complex system administration tasks.

• Deliver technical solutions and elevated support for non-routine, complex technical challenges.

⛳️ Requirements

• Bachelor's degree or an equivalent combination of education and experience.

• Preferred: Bachelor's degree in computer science, management information systems, or a related field.

• A minimum of nine years of technical experience in a client-server environment.

• Experience in highly complex systems administration, database administration, and landscape maintenance.

• Familiarity with company products and services.

• Experience with company and client documentation and storage protocols.

• Background in highly complex system implementations and organizational processes.

• Excellent analytical and problem-solving abilities.

• Leadership skills to mentor and guide less experienced staff.

• Strong communication abilities.

• Proficient in personal computer and business solutions software.

• Capability to lead and collaborate within a team.

• Video cameras must be used during all interviews and throughout the initial week of orientation.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for learning and career advancement.

• Access to technical credentials and certifications.

• Generous and flexible vacation policy.

• Educational assistance programs.

• Leadership and technical development academies.

• 401(k) employer matching.

• Comprehensive health benefits.

• Opportunities for work-related travel (0-10%).