Analyst, Consumer Insights – Financial Services

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Examine survey data to uncover insights that assist clients in enhancing customer satisfaction.

• Create reports, presentations, and tailored content for clients that emphasize actionable insights related to customer satisfaction.

• Conduct ad-hoc analyses for specific clients or industries utilizing internal, client, or third-party data.

• Exhibit thought leadership within a designated industry.

• Collaborate with Consumer Insights specialists and engage with business units across various sectors including automotive, telecommunications, financial services, and insurance.

• Report directly to the Director of Consumer Insights.

⛳️ Requirements

• Proven experience in data analysis and generating insights.

• Background in the survey and/or market research sector.

• Bachelor’s Degree is mandatory, preferably in behavioral sciences or quantitative fields.

• Basic to intermediate understanding of statistics and data analysis, encompassing descriptive statistics.

• Familiarity with SPSS or comparable statistical software, with a strong preference for candidates experienced in survey research.

• Excellent analytical skills, particularly in evaluating survey data and interpreting results.

• Capability to communicate study findings in a clear and concise manner.

• Strong proficiency in written and verbal communication.

• Adept in MS Office Suite, including PowerPoint, Excel, and Word.

• Advanced statistical abilities such as predictive modeling and multivariate statistics are preferred.

• Experience within the Financial Services sector is highly desirable.

• Must be legally authorized to work in the country where employment is being offered.

• Should not require employment sponsorship.

🏝️ Benefits

• Comprehensive medical, dental, vision, disability, and life insurance.

• Retirement savings plans.

• Paid time off.

• Wellness initiatives.

• Flexible working arrangements.

• Opportunities for professional development and learning.

• Reasonable accommodations provided throughout the recruitment process.