Analyst

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee daily administration of IndySoft, including managing user accounts, roles, permissions, and executing routine configuration modifications.

• Assist in updating and upgrading the IndySoft system while ensuring uniform configurations across different locations.

• Set up templates, lists, events, workflows, equipment profiles, procedures, and reporting formats using PrintBuilder/LayoutBuilder.

• Aid in extracting, transforming, and loading data during the integration of new locations into the standard IndySoft setup.

• Execute queries and generate reports to identify and rectify duplicate, missing, or inconsistent data.

• Support data validation, mapping, and cleanup during system updates and onboarding of newly acquired labs.

• Implement, monitor, and sustain integrations between IndySoft and applications like NetSuite and Salesforce through APIs and integration tools.

• Troubleshoot synchronization failures, investigate data discrepancies, and ensure records are consistent across systems.

• Provide initial support for IndySoft inquiries and challenges, escalating more complex issues as necessary.

• Create and maintain documentation, how-to manuals, and training resources.

• Identify inefficiencies and propose improvements, customizations, or automation solutions.

• Report to the Applications Manager and collaborate with Operations, Quality, Finance, and IT teams.

⛳️ Requirements

• Practical experience in administering or configuring IndySoft.

• 1–4 years of experience in roles such as systems administration, business systems analyst, data analyst, or application support.

• Proficient in working with relational databases and crafting SQL queries to retrieve, analyze, insert, and update data.

• Understanding of how business applications connect and share data, including a familiarity with APIs, imports/exports, or integration principles.

• Strong attention to detail with a methodical and precise approach to data and configuration tasks.

• Excellent problem-solving abilities coupled with a proactive and inquisitive attitude.

• Exceptional written and verbal communication skills, capable of clearly articulating technical concepts to non-technical individuals.

• Proficient in Microsoft Office, especially Excel (including formulas, lookups, and data cleanup).

• Bachelor's degree in Information Systems, Computer Science, Data Analytics, or a related field (preferred).

• Experience with calibration, asset, or quality management systems beyond IndySoft (preferred).

• Programming or scripting experience, particularly in Python (preferred).

• Background in administering or supporting NetSuite, Salesforce, or HubSpot (preferred).

• Familiarity with integration or ETL tools, middleware, or scripting for data automation tasks (preferred).

• Awareness of calibration, metrology, manufacturing, or other regulated environments (preferred).

• Experience in supporting data migrations or system deployments across multiple sites (preferred).

🏝️ Benefits

• Health Insurance – Comprehensive medical coverage.

• Dental Insurance – Preventive and restorative care.

• Vision Insurance – Exams, glasses, and contacts.

• 401(k) with Company Match – Retirement savings with employer match.

• Company-Paid Life Insurance – Fully covered life insurance.

• Paid Time Off (PTO) – For balance and rest.

• Paid Holidays – Company-recognized holidays.

• Company-Provided Equipment – All technology and tools needed for success.