Product Development Analyst – Healthcare Navigation

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collect, analyze, and interpret extensive datasets to reveal insights related to user behavior, product performance, and market trends.

• Monitor essential product metrics, identify trends, and prepare presentations for stakeholders.

• Collaborate with Product Managers to pinpoint user experience enhancements based on data, client insights, and user feedback.

• Gather, document, and refine requirements for new features and improvements.

• Convert business needs into requirements, user stories, acceptance criteria, and process documentation.

• Aid in backlog refinement by defining, organizing, and prioritizing product enhancements and development tasks.

• Engage in Agile ceremonies, including backlog grooming, sprint planning, sprint reviews, and retrospectives.

• Collaborate with engineering, design, quality assurance, and business teams to clarify requirements and facilitate feature delivery.

• Assist in feature validation and user acceptance testing.

• Analyze feedback to uncover enhancement opportunities and initiatives for continuous improvement.

• Track adoption and performance metrics for released features and suggest optimizations.

• Create reports, presentations, dashboards, requirements documentation, and recommendations for both technical and non-technical audiences.

⛳️ Requirements

• BA/BS degree or equivalent professional experience.

• Demonstrated experience in product analysis, business analysis, data analysis, or a related position.

• Experience in the health industry or benefits administration is advantageous.

• Proficiency with data analysis tools such as SQL, Python, Google Analytics, Power BI, or comparable platforms.

• Understanding of product management principles and practices.

• Experience in gathering and documenting business requirements, user stories, process flows, and acceptance criteria.

• Background in working within an Agile software development environment.

• Familiarity with Agile work management tools like Azure DevOps, Jira, or similar platforms.

• Must possess work authorization in the United States that does not now or in the future require visa sponsorship.

• Successful completion of a background check and any position-required checks.

🏝️ Benefits

• Health, dental, and vision coverages starting on Day One.

• Wellbeing programs.

• Retirement plans with contribution matching.

• Generous time off policies.

• Parental leave.

• Opportunities for continuing education.

• Career advancement opportunities.

• Flexible working arrangements whenever possible.

• Occasional travel to physical office locations may be necessary.

• Competitive total rewards package.

• Bonus and/or incentive eligibility based on role and level.

• Reasonable accommodations available for the hiring process.