AmpSeq Programme Director

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Oversee the AmpSeq program as a key growth initiative, enhancing revenue, customer conversion, operational scalability, service preparedness, and program results.

• Lead cross-functional transformations across NGS workflows, portal integration, panel design, pilot implementation, manufacturing expansion, BioIT support, quality assurance, and customer onboarding.

• Balance strategic program leadership with resolving operational challenges and managing immediate delivery risks.

• Develop a sustainable future-state operational framework.

• Collaborate with Operations, Commercial, Product Development, Innovation Hub, BioIT, Quality, Supply Chain, Finance, PMO, site leadership, and upper management.

• Deliver program updates, escalation documentation, decision logs, risk assessments, KPI reporting, and communications for leadership.

• Guide both direct and matrixed teams, assign accountable roles, define decision-making authority, and facilitate capability advancement.

• Manage the program governance model, which includes operational meetings, escalation reviews, steering committee decisions, review of intake and questionnaires, action tracking, decision monitoring, and risk management.

• Leverage expertise in NGS services, AmpSeq customer workflows, design-to-pilot protocols, kit production, service delivery, BioIT interdependencies, quality standards, and operational scalability.

• Implement enhancements in turnaround time, first-time-right performance, traceability, inventory control, workflow standardization, dashboarding, and operational transitions.

• Set and oversee KPIs related to revenue growth, opportunity conversion, panel design, pilot progress, turnaround time, manufacturing readiness, capacity, quality, and customer fulfillment.

• Conduct regular site inspections of laboratory, manufacturing, and service areas.

• Ensure adherence to LGC policies, quality standards, EHS regulations, customer commitments, data governance, and operational benchmarks.

• Undertake additional responsibilities as necessary to support the growth of AmpSeq and strategic delivery objectives.

⛳️ Requirements

• Bachelor's degree or equivalent experience in life sciences, molecular biology, genomics, biotechnology, operations, program management, or a related field.

• Extensive experience in leading intricate cross-functional programs within life sciences, genomics, laboratory services, manufacturing, operations, or commercial delivery sectors.

• Proven capability to manage strategic programs with multiple workstreams, dependencies, risks, stakeholders, and senior leadership governance requirements.

• Strong comprehension of operational scaling, customer onboarding, service delivery, supply chain dependencies, quality demands, and process governance.

• Proficient in utilizing dashboards, action logs, decision logs, risk registers, and KPI reporting tools.

• Excellent communication skills and the ability to clarify complex operational and technical matters for executive, commercial, technical, and site-based audiences.

• Familiarity with NGS, AmpSeq, KASP, FlexSeq, or similar high-throughput genotyping service platforms is preferred.

• Experience working across multiple global sites and overseeing delivery through matrixed teams is preferred.

• Formal project or program management certification such as PMP, PRINCE2, Lean, Six Sigma, or equivalent practical experience is preferred.

• Experience with ERP, LIMS, Salesforce, Tableau, Smartsheet, Microsoft Project, or other operational planning and reporting tools is preferred.

• Knowledge of customer-facing technical programs, product launch readiness, validation, manufacturing readiness, and service implementation is preferred.

• Current authorization to work in the U.S. is mandatory.

• Unable to sponsor or assume sponsorship for temporary visas, including H-1B, H-2B, OPT, O-1, and TN.

🏝️ Benefits

• Competitive salary accompanied by a robust bonus program.

• Comprehensive medical, dental, and vision coverage for employees and their dependents.

• FSA/HSA pre-tax savings options for healthcare, childcare, and elder care.

• Optional Accident, Critical Illness, and Hospital Indemnity insurance programs.

• 401(k) retirement plan with employer matching contributions.

• Company-sponsored short- and long-term disability insurance.

• Company-paid life insurance coverage.

• Employee assistance program available.

• Flexible work arrangements.

• Pet insurance options.

• Eight weeks of parental leave for qualifying life events.

• Paid time off that begins immediately.

• Monthly Town Hall meetings available onsite or virtually.

• Recognition program for outstanding work.

• Company-wide social events.

• Regular catered lunches.