Allergy Territory Account Specialist

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Lead tailored account experiences that cater to the unique needs of each account and healthcare provider.

• Serve as the main point of contact for clients.

• Establish meaningful connections with customers and identify mutual priorities.

• Guide solutions that connect customers to Novartis resources, enhancing patient outcomes.

• Balance demand generation with strategic engagement of accounts.

• Address and resolve account challenges through customized solutions.

• Develop strategic territory plans that align with shared priorities.

• Utilize insights and tactics to boost product demand and support patient outcomes.

• Collaborate with territory teammates, field teams, and colleagues from the home office.

• Analyze market intelligence, the competitive landscape, and cross-functional dynamics.

• Leverage territory data and market trends to uncover local insights and bolster pull-through efforts.

• Lead customer interactions both virtually and in-person.

• Organize planning sessions with key stakeholders to address complex challenges.

• Provide real-time access support and work with Patient Specialty Services.

• Employ digital tools and omni-channel strategies for both virtual and face-to-face customer engagement.

⛳️ Requirements

• A Bachelor’s degree is required from an accredited 4-year college or university.

• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams, or in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.

• A proven record of consistently high performance.

• Experience in navigating and successfully selling to large accounts and key customers.

• Analytical skills to discover, prioritize, and apply relevant information to address customer challenges.

• Ethical leadership with the ability to cultivate an environment that promotes ethical behavior and compliance with company policies and laws.

• Must reside within the territory or be within a reasonable commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a broad geography.

• Capability to drive and/or fly within the territory.

• A fully valid and unrestricted driver's license is required.

• Associate level: limited prior sales experience is acceptable; alternatively, 4+ years of U.S. military service in a leadership role.

• Territory Account Specialist: 2+ years’ experience in a relevant sales or industry position within the last 5 years.

• Senior Territory Account Specialist: 5+ years’ experience in a relevant sales or industry role within the last 5 years.

• Executive Territory Account Specialist: 10+ years’ experience in a relevant sales or industry position within the last 5 years.

• Ability to collaborate and operate effectively in a cross-functional matrix environment.

• Proficient in communicating clinical product information clearly.

• Must adhere to customer credentialing guidelines, which may necessitate COVID-19 vaccination.

• Required to successfully complete initial training, including home study of up to 8 hours daily and 40 hours weekly.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for annual equity awards, contingent on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability benefits.

• 401(k) plan with company contributions and matching.

• Paid vacation.

• Personal days off.

• Paid holidays.

• Other types of leave available.

• Reasonable accommodations for qualified individuals with disabilities.