AI Solutions Engineer

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Collaborate with stakeholders to grasp processes, requirements, and desired outcomes; convert them into technical specifications and effective solutions.

• Design, configure, and implement AI assistants, agents, intelligent workflows, automation, and low-code applications.

• Create prototypes and proofs of concept to evaluate feasibility, usability, risk, and business value.

• Integrate solutions with enterprise systems and data sources; set up connectors and permissions while ensuring secure data access.

• Develop and execute test cases; assess accuracy, reliability, security, usability, and performance.

• Generate technical documentation, user manuals, reusable components, and implementation standards.

• Diagnose, monitor, and enhance solutions based on performance metrics, user feedback, and evolving requirements.

• Implement security, data governance, privacy, and responsible AI practices throughout the lifecycle of the solution.

• Assist in user training, workshops, and adoption activities for sanctioned AI and automation tools.

• Keep abreast of emerging AI and automation technologies; improve proficiency with new tools and suggest enhancements.

⛳️ Requirements

• A minimum of 3 years of experience in delivering technology solutions, business applications, automation, systems integration, software development, or low-code solutions.

• Practical experience with one or more AI, automation, application development, or enterprise technology platforms.

• Familiarity with generative AI, large language models, prompting, agents, and common limitations of AI.

• Proven experience in translating business requirements into functional technical solutions.

• Experience in configuring workflows, integrations, connectors, and permissions, including APIs or enterprise data sources.

• Proficient in testing, troubleshooting, documenting, and supporting deployed technology solutions.

• Strong analytical, problem-solving, communication, and collaboration abilities.

• Capacity to independently manage tasks, quickly learn new technologies, and adapt to a rapidly evolving technological landscape.

• Bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent practical experience.

• Preferred: Experience with Microsoft Copilot Studio, Power Automate, Power Apps, or Microsoft 365 Copilot.

• Preferred: Familiarity with Salesforce Agentforce or similar enterprise platforms such as IFS, SharePoint, or Teams.

• Preferred: Experience in building AI agents, intelligent workflows, or enterprise knowledge solutions.

• Preferred: Knowledge of APIs, JSON, REST services, or scripting languages such as Python, JavaScript, PowerShell, or C#.

• Preferred: Experience with Azure services, source control, or deployment pipelines.

• Preferred: Knowledge of cybersecurity, data governance, responsible AI practices, and support standards.

🏝️ Benefits

• Health insurance for contractors

• Holiday Extra Pay

• Flexible work hours based on client requirements

• Mental health days

• Performance-based incentives in addition to base salary

• Annual review and appraisal process

• Opportunities for professional growth and advancement