AI Product Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take ownership of the product vision, architecture, and implementation for Freehand’s AI Teams focused on Spend Management.

• Define and implement self-sufficient procure-to-pay workflows.

• Lead various use cases such as invoice validation and matching, vendor onboarding and collaboration, contract and compliance management, dispute resolution, and cross-border payments and remittances.

• Establish agent design patterns that encompass multi-capability prompting, tool orchestration, retrieval pipelines, fallback logic, and policy hierarchies.

• Guarantee comprehensive observability through monitoring agent health, performance, confidence scoring, and decision auditability.

• Collaborate with AI/ML and data engineering teams to develop closed-loop training pipelines and evaluation datasets.

• Promote continuous improvement through human-in-the-loop feedback, signal instrumentation, and structured reasoning.

• Enhance high-fidelity user experiences for AI interactions across user interfaces, email, chat, and APIs.

• Facilitate technical discussions with enterprise architects and strategic dialogues with CFOs, CIOs, and Chief Procurement Officers at Fortune 100 companies.

• Create product requirement documents (PRDs), solution briefs, and agent blueprints.

• Present product demos to both internal and external stakeholders.

⛳️ Requirements

• 4–6 years of experience in B2B product management.

• A minimum of 2 years working on initial product launches.

• Proven experience in launching agentic AI products.

• Familiarity with multi-agent systems featuring explicit roles and policies that reflect enterprise authorization.

• Strong grasp of AI evaluation methods, including factuality, grounding, latency, and minimizing hallucinations.

• Experience in enhancing agent accuracy and reliability in production environments.

• Demonstrated experience working with enterprise-level data systems, including invoice data, procurement records, contract metadata, and foreign exchange/tax engines.

• A deep appreciation for data governance, sensitivity, and compliance.

🏝️ Benefits

• Flexible remote work arrangements with a travel-first approach.

• Ability to work from anywhere in the US and India.

• Fully-funded trips to the headquarters in Chennai as needed.

• Opportunity to be part of a Series C company with approximately 100 employees.

• Make a tangible impact in a small, rapidly growing organization.

• Enjoy real autonomy and accountability in your work.

• Engage in cross-functional collaboration with Engineering, Data Science, UX, and go-to-market teams.