
AI Implementation Specialist – Part-time
Posted Aug 19

Posted Aug 19
This is a fully remote position, open to applicants in Egypt, +4 more countries.
• Develop and sustain internal web tools utilizing AI-assisted development platforms.
• Create an employee portal that consolidates handbooks, SOPs, reference materials, and searchable documentation.
• Implement task-management features for monitoring, assigning, managing, and completing operational tasks.
• Develop role-specific dashboards for both employees and leadership.
• Continuously enhance internal tools in alignment with evolving business needs and workflows.
• Establish automated workflows using platforms like Make, Zapier, n8n, or similar tools.
• Transform incoming customer emails into trackable and assignable tasks.
• Automate the creation, assignment, prioritization, status tracking, and follow-up identification of tasks.
• Identify repetitive processes that can be automated.
• Maintain and optimize current automations.
• Integrate email, telephony, policy and agency data, reporting sources, and other systems through APIs.
• Create dependable data flows and troubleshoot synchronization issues.
• Design operational dashboards and reports for call activity, task throughput, response times, completion times, and productivity metrics.
• Configure AI-driven processes that analyze reports and generate structured outputs.
• Set up and maintain Supabase or similar backend services.
• Design data models and ensure the integrity of platform records.
• Configure authentication, permissions, and role-based access controls.
• Implement security measures for employee and customer data and escalate risks that require senior oversight.
• Test, deploy, troubleshoot, and maintain tools, workflows, integrations, and dashboards.
• Continuously enhance platform reliability, usability, and operational efficiency.
• Demonstrated experience in developing internal web tools, applications, dashboards, or operational systems using AI-assisted development tools.
• Practical experience in building and maintaining business automations and integrated workflows.
• Experience in linking business systems through APIs and managing data across multiple platforms.
• Proficiency in configuring backend services, databases, authentication, and access controls.
• A portfolio or concrete examples of previously developed tools, dashboards, applications, or automation systems is required.
• Familiarity with AI-assisted development tools such as Claude, Cursor, Replit, or similar platforms.
• Experience with workflow automation platforms like Make, Zapier, n8n, or comparable tools.
• Capability to configure Supabase or equivalent backend and database platforms, including data modeling, authentication, and access management.
• Experience in connecting email, telephony, reporting, and other business systems through APIs and integrations.
• Understanding of authentication, role-based access controls, and secure management of sensitive employee and customer information.
• Ability to convert non-technical business needs into technical specifications, workflows, and prompts.
• Experience in developing operational dashboards and reporting systems.
• Competence in testing, troubleshooting, deploying, and maintaining internal tools and automated workflows.
• Ability to independently manage systems and projects while recognizing when to escalate architectural or security requirements.
• Availability Monday to Friday, between 9:00 AM and 5:00 PM PST.
• Resume must be submitted in English and PDF format.
• Proficiency in English is required.
• A video showcasing skill sets is required as part of the application process.
• Fully remote work arrangement.
• Part-time schedule of 20 hours per week.
• Access to senior engineering support for complex architecture and security decisions.
• Opportunity to take hands-on ownership of an internal AI and automation platform.
• Opportunity to create tools utilized by employees, automate workflows, connect business systems, and develop operational reporting.
Samsara
Fusion Connect
Overjet
Scout AI
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