After Hours On-Call Advocate

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide on-call coverage for the Hope's Voice Hotline during overnight and weekend hours.

• Respond promptly to dispatch requests within the designated response times for hospitals, law enforcement, community locations, and legal settings.

• Deliver crisis intervention support to individuals affected by intimate partner violence and sexual assault.

• Perform danger and lethality assessments while formulating and documenting personalized safety plans.

• Assist survivors in comprehending their rights and available remedies, securing emergency protective orders, and accessing Victim Assistance services.

• Record after-hours communications and facilitate the transition of survivors to daytime advocacy personnel.

• Offer case management services, conduct needs assessments, support goal planning, and provide follow-up assistance.

• Coordinate referrals for various services, including housing, healthcare, childcare, education, employment, financial aid, and other necessary support.

• Establish and maintain collaborative relationships with law enforcement, prosecutors, healthcare professionals, courts, financial service providers, and social service agencies.

• Represent Hope's Voice and CFS, Corp. in community engagements and advocate for the services available.

• Engage in outreach initiatives and community events.

• Maintain comprehensive case notes, data collection, incident reports, and statistical documentation as required by funders and regulatory bodies.

• Complete all necessary data entry tasks.

• Uphold strict confidentiality standards.

• Stay informed about trauma-informed care practices, dynamics of IPV and sexual assault, as well as evidence-based prevention strategies.

⛳️ Requirements

• Applicants must reside in Knox or Daviess County, Indiana.

• Availability for overnight and weekend on-call shifts is essential.

• Must be able to respond to dispatches within a 15-minute timeframe.

• Reliable phone access is required.

• A valid Indiana driver's license is mandatory.

• Reliable transportation is necessary.

• Current auto insurance is required.

• Must successfully pass all pre-employment screenings mandated by CFS, Corp. and relevant state regulations.

• No felony convictions or pending felony or misdemeanor charges that could jeopardize the safety of survivors or compromise the integrity of Hope's Voice services.

• Required certifications must be maintained.

• Attendance at mandatory training sessions, staff meetings, and professional development activities as assigned is expected.

• Compliance with VAWA, HIPAA, 42 CFR Part 2 (where applicable), Joint Commission standards, and CFS, Corp. policies and procedures is essential.

🏝️ Benefits

• Competitive compensation package.

• Opportunities for professional development and training.

• Supportive work environment focused on advocacy and community impact.