Affiliate Coordinator

This is a fully remote position, open to applicants in Philippines, +3 more countries.

📋 Description

• Oversee the recruitment and communication of affiliates on a large scale for a rapidly expanding TikTok Shop agency catering to e-commerce clients.

• Execute outreach campaigns aimed at bringing affiliates and creators into client TikTok Shop programs.

• Perform high-volume outreach utilizing TikTok's native affiliate and creator tools, Yuka, and Cruva.

• Adhere to outreach templates and sequences while upholding quality across a large number of contacts.

• Address incoming affiliate inquiries and messages with templated and standardized replies.

• Maintain ongoing communication with current affiliates and creators.

• Verify content requirements, which include posting three videos featuring the product in exchange for complimentary samples.

• Elevate non-standard or complex issues to a supervisor.

• Assess free sample requests and approve or deny them based on established criteria.

• Consistently apply decision-making frameworks across a significant volume of requests.

• Record decisions regarding sample requests and keep precise documentation.

• Monitor affiliate sales and commission activity generated through creator content.

• Keep organized records of creator performance metrics.

• Provide relevant performance insights to the team as required.

• Complete the company's application process, which includes a video introduction, potential role-specific assessment, recruitment interview, executive interview, client interview, and background/reference check.

⛳️ Requirements

• Prior hands-on experience in TikTok Shop affiliate management is a primary qualification and essential requirement.

• Strong preference for familiarity with TikTok's native affiliate and creator tools, Yuka, or Cruva.

• Comfortable managing high-volume outreach and consistently delivering templated communications accurately.

• Capable of adhering to rule-based decision frameworks for approving or denying sample requests.

• Reliable internet connection is a must.

• Minimum of 4 hours of daily overlap with US Pacific Time is required.

• Highly organized and detail-oriented with solid follow-through across multiple active creator relationships.

• Experience with e-commerce or agency clients across various brands is a plus.

• Understanding of creator and influencer economics, commission-based sales, and sample-for-content program structures is advantageous.

• Experience managing TikTok Shop programs at scale across a portfolio of client accounts is a plus.

• An updated resume is required for application.

• A brief 1–2 minute Loom video is required; only candidates who submit one will advance to the next stage of the hiring process.

🏝️ Benefits

• Paid Time Off in accordance with company policy.

• Observance of holidays per company guidelines.

• 100% remote work setup.

• Compensation in USD on a bi-monthly basis (every 15th and 30th).