Advisor, HRSS Tier 2 – Employment Administration

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Conduct research, gather, and analyze data to uncover opportunities and formulate solutions.

• Collaborate on initiatives aimed at performance enhancement and disseminate analytical reports.

• Utilize various system applications for analysis, report generation, and development of educational materials.

• Research and assemble information for special operational projects and initiatives.

• Synthesize and interpret data, illustrate trends visually, and propose actionable solutions.

• Oversee intricate employment transactions, encompassing promotions, job modifications, supervisor organization, mass changes, EIB workflows, eligibility assessments, and MTA support.

• Address high-level escalations and manage complex Workday employment transactions.

• Provide case resolutions while adhering to SLA standards.

• Respond to HR inquiries related to benefits administration, HRIS systems, and policy interpretation.

• Ensure precise case documentation and tracking within the case management system.

• Offer training, guidance, and peer shadowing for employment processes.

• Perform auditing, data validation, and root cause analysis.

• Manage vendor relationships and collaborate with ministries, boards, vendors, and cross-functional partners.

• Identify opportunities for process improvement and assist with workflow and system modifications.

• Coordinate project management activities, including defining requirements, setting timelines, and managing deliverables.

• Implement change management practices and mentor colleagues.

⛳️ Requirements

• A Bachelor's Degree or commensurate level of experience.

• Relevant experience totaling 3-4 years in human resources and/or related corporate compliance roles.

• Proficiency in Workday, vendor management, and case management systems.

• CEBS or PHR, SHRM-CP certification is preferred.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career growth.

• Supportive work environment fostering collaboration and innovation.