Advertiser Success Manager – Adtech

atFluent, IncRemoteUS flagUnited StatesFull-timeCustomer SuccessMid-levelSenior$90k – $110k/year

Posted 2 days ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Acquire an in-depth understanding of Adflow's unique ad inventory, machine learning-based optimization, reporting analysis, competitive advantages, resources, and processes, and effectively communicate these to advertisers.

• Oversee a portfolio of business and maintain relationships with both new and existing Adflow advertisers.

• Track client budgets and enhance advertising expenditures on Adflow inventory.

• Prepare and deliver formal business reviews to key clients.

• Lead client communications throughout onboarding, performance feedback, creative adjustments, pacing reports, performance reports, meetings, campaign suggestions, and growth strategies.

• Identify, develop, and implement solutions based on measurable business outcomes.

• Educate advertisers and agencies about Adflow ad solutions and best practices.

• Comprehend client KPIs and relay metrics internally for optimization purposes.

• Introduce new revenue-generating opportunities within Adflow inventory and channels.

• Manage onboarding processes, coordinating campaign builds, creative execution, and tracking requirements across teams.

• Collaborate with Campaign Strategy, Media Operations, and Creative Strategy teams for feedback, analysis, optimization, and recommendations.

• Create strategies to extend new business and channel distribution with existing accounts.

• Oversee monthly billable figures for finance and invoicing.


⛳️ Requirements

• 3-5 years of relevant experience in managing a portfolio of business in digital performance marketing or ad tech; experience in commerce media is a plus.

• Highly organized and detail-oriented, capable of managing multiple advertiser campaigns concurrently.

• Outstanding communication skills and comfortable presenting to both advertisers and internal stakeholders.

• Experience with client budgets, spending targets, revenue pacing, and sales abilities.

• Strong analytical skills.

• High proficiency in Excel.

• Excellent written communication capabilities.

• Self-motivated with a proactive, self-starter attitude.


🏝️ Benefits

• Competitive compensation.

• Abundant opportunities for career and professional development.

• Health, dental, and vision insurance.

• Pre-tax savings plans along with transit and parking programs.

• 401K plan with a competitive employer match.

• Volunteer and philanthropic activities throughout the year.

• Educational and social events.

• Fully stocked kitchen.

• Catered breakfast and lunch.

• Engaging events.

• Recreational sports leagues.

• Networking opportunities with She Runs It.

• Quarterly outings to baseball games, upscale dinners, and pizza-making classes.

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