Admissions Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Carry out insurance notification, verification, and authorization tasks to ensure financial security for accounts.

• Perform notification, verification, and authorization for inpatient, Ambulatory Surgery, and bedded outpatient admissions utilizing the HQ work list.

• Collaborate with referring physicians, hospital clinical staff, and insurance companies to secure scheduled accounts prior to admission and non-scheduled accounts within 24 hours post-admission.

• Investigate options to secure accounts when challenges arise, which includes reaching out to physician offices and patients while referencing prior visits.

• Accurately document accounts in the system following established guidelines.

• Engage with insurance companies, patients, physician offices, and hospital departments to finalize account documentation.

• Clearly communicate financial obligations to patients or their responsible parties while collecting deposits and deductibles.

• Notify Patient Access management, registration staff, and physicians when accounts lack security.

• Deliver compassionate, courteous, and prompt assistance to patients, guests, visitors, students, and staff.

• Address inquiries with effective interpersonal skills.

⛳️ Requirements

• High School Diploma or GED, or 3+ years of pertinent experience in place of formal education.

• 1-3 years of experience in patient access, billing, cash collections, health insurance, and/or pre-certification.

• Proficient understanding of how to obtain authorizations.

• Experience in reading Explanation of Benefits (EOBs).

• Ability to type at least 35 words per minute (preferred).

• Familiarity with medical terminology (preferred).

• CPAR or CHAA certification (preferred).

• Availability to work Monday-Friday, 8:30am-5:00pm; schedule may vary based on hospital census and business requirements.

🏝️ Benefits

• Medical, Rx, Dental & Vision Insurance.

• Personal and Family Sick Time & Company Paid Holidays.

• Position may qualify for a discretionary variable incentive bonus.

• Parental Leave.

• 401(k) Retirement Plan.

• Basic Life & Supplemental Life Insurance.

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.

• Short-Term & Long-Term Disability coverage.

• Tuition Reimbursement, Personal Development & Learning Opportunities.

• Skills Development & Certifications.

• Employee Referral Program.

• Corporate Sponsored Events & Community Outreach.

• Emergency Back-Up Childcare Program.

• Flexible benefits package.

• 100% remote work opportunity.