Admissions Advisor

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Act as an admissions authority, guiding students in selecting suitable CIEE programs tailored to their academic interests, aspirations, and eligibility.

• Provide comprehensive support as students initiate, complete, and submit their CIEE applications.

• Deliver personalized assistance to students throughout the process.

• Handle a high volume of email and phone communications, ensuring responses within one working day.

• Schedule timely follow-ups with prospective students and evaluate their commitment levels.

• Implement strategies to keep students informed about CIEE programs during the inquiry and application phases.

• Coordinate and facilitate information sessions, webinars, tabling events, and classroom presentations.

• Assist in the recruitment, training, and supervision of CIEE Student Ambassadors on campus.

• Direct the outreach strategies and activities of Student Ambassadors in collaboration with the Manager of Institutional Relations.

• Partner with Institutional Relations Managers to align with the objectives of partner institutions and provide valuable insights from the ground level.

• Meet personal and team goals, both qualitative and quantitative, including the number of completed applications and conversion rates.

• Record call details and input data into Salesforce CRM.

• Engage in regular training regarding CIEE program offerings, policies, and tools.

⛳️ Requirements

• Possess a Bachelor's degree or an international equivalent.

• Have experience in student advising, customer service, higher education, or a sales-focused role.

• Previous study abroad experience is highly preferred.

• Exhibit strong interpersonal and communication abilities.

• Comfortable with presenting to groups and providing one-on-one assistance.

• Demonstrate meticulous attention to detail and exceptional problem-solving capabilities.

• Possess professional written and verbal communication skills.

• Maintain a service-oriented approach.

• Show a high level of organizational skills and excellent time management capabilities.

• Ability to handle multiple tasks simultaneously.

• Capable of working independently and remotely while being part of a team.

• Display initiative and a willingness to accept feedback and direction.

• Proficient in everyday computer usage, including the Microsoft Office Suite.

• Open to utilizing technology to enhance performance.

• Adaptable and flexible in a fast-paced work environment.

• Embrace CIEE's Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and its organizational culture.

• Must be currently residing in Iowa.

• Completion of a background check, reference check, and verification of education and employment are prerequisites for employment.

🏝️ Benefits

• Paid time off and parental leave.

• Gym reimbursement program.

• Employee assistance program.

• Short-term and long-term disability coverage.

• Six floating Fridays (subject to eligibility criteria).

• Discounts on CIEE Study Abroad programs.

• 403(b) retirement plan with employer contributions.

• Comprehensive insurance coverage (life, travel, medical, dental, and vision).

• Flexible spending accounts/health savings accounts (for medical and dependents).

• Voluntary benefits (identity theft protection, pet insurance, accident, and critical illness coverage).

• Competitive total rewards package for U.S. employees.

• Opportunities for professional training sessions.