Admissions Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as an admissions specialist, providing guidance to students on suitable CIEE programs tailored to their academic interests, goals, and eligibility.

• Deliver practical support as students initiate, finalize, and submit their CIEE applications.

• Provide personalized assistance to students.

• Handle a high volume of email and phone communications, ensuring responses are sent within one business day.

• Arrange follow-up interactions with prospective students, evaluate their commitment, and keep them informed about CIEE programs throughout the inquiry and application phases.

• Plan and conduct information sessions, webinars, events, and presentations.

• Assist in the recruitment, training, and supervision of CIEE Student Ambassadors on campus.

• Direct Student Ambassador outreach strategies and initiatives in collaboration with the Manager of Institutional Relations.

• Collaborate with the Manager of Institutional Relations to align with partner institution objectives and offer insights.

• Reach both qualitative and quantitative individual and team goals, including completed applications and conversion rates.

• Record call details and input data into the Salesforce CRM system.

• Engage in regular training regarding CIEE programs, policies, and tools.

⛳️ Requirements

• Bachelor's degree or its international equivalent.

• 1–2 years of experience in sales or a customer service-oriented field is essential.

• Background in student advising, customer service, higher education, or a sales position is preferred.

• Study abroad experience is highly desirable.

• Excellent interpersonal and communication abilities.

• Comfortable delivering presentations to groups as well as engaging in one-on-one interactions.

• Strong attention to detail coupled with outstanding problem-solving capabilities.

• Professional skills in both written and oral communication.

• A service-oriented perspective.

• High organizational aptitude and exceptional time management skills.

• Capability to multitask effectively.

• Ability to work independently and remotely while being part of a team.

• Initiative and readiness to receive feedback and direction.

• Proficiency in everyday computer use, including the Microsoft Office Suite.

• Willingness to leverage technology to enhance performance.

• Flexibility and adaptability in a dynamic work environment.

• Commitment to CIEE's Core Values: Excellence, Integrity, Respect, Inclusion, and Problem Solving.

• Valid US driver's license.

• Background check, reference check, and education and employment verification are required as conditions of employment.

🏝️ Benefits

• Paid time off and parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term and long-term disability coverage.

• 6 floating Fridays (subject to eligibility criteria).

• Discounts on CIEE Study Abroad programs.

• 403(b) Retirement Plan with employer contribution.

• Coverage for life, travel, medical, dental, and vision insurance.

• Flexible Spending Accounts/Health Savings Account for medical and dependent expenses.

• Optional benefits including identity theft protection, pet insurance, accident coverage, and critical illness coverage.

• Competitive total rewards package that can enhance total compensation by up to 25%.