Admissions Advisor

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Act as an admissions specialist and guide students in selecting suitable CIEE study abroad programs that align with their academic interests, objectives, and eligibility criteria.

• Provide comprehensive assistance throughout the CIEE application process.

• Deliver personalized support to students.

• Handle a high volume of email and phone inquiries, ensuring responses are made within one business day.

• Arrange follow-up communications with prospective students and implement strategies during the inquiry and application phases.

• Organize and facilitate information sessions, webinars, tabling events, and classroom presentations.

• Assist in the recruitment, training, and oversight of CIEE Student Ambassadors on campus.

• Collaborate with the Manager of Institutional Relations to guide Student Ambassador outreach initiatives.

• Partner with Institutional Relations Managers to align with partner institution objectives and provide valuable on-the-ground insights.

• Meet personal and team goals for completed applications and conversion rates.

• Record call details and input data into the Salesforce CRM.

• Engage in regular training sessions on CIEE programs, policies, and tools.

⛳️ Requirements

• A bachelor's degree or its international equivalent.

• Background in student advising, customer service, higher education, or a sales-related field.

• Previous study abroad experience is highly preferred.

• Excellent interpersonal and communication abilities.

• Comfortable with group presentations as well as one-on-one interactions.

• Strong attention to detail coupled with outstanding problem-solving capabilities.

• Professional written and verbal communication skills.

• A service-oriented approach to work.

• High organizational skills and exceptional time management abilities.

• Capability to multitask effectively.

• Ability to work independently and remotely while being part of a team.

• Proactive attitude with a willingness to accept feedback and guidance.

• Proficiency in everyday computer usage, including Microsoft Office Suite.

• Openness to utilizing technology to enhance performance.

• Flexibility and adaptability in a dynamic work environment.

• Commitment to CIEE's Core Values: Excellence, Integrity, Respect, Inclusion, and Problem Solving.

• Candidates must currently reside in Iowa.

• Completion of background checks, reference checks, and verification of education and employment will be required as part of the hiring process.

🏝️ Benefits

• Paid time off and parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term and long-term disability coverage.

• 6 floating Fridays, subject to eligibility rules.

• Discounts on CIEE Study Abroad Programs.

• 403(b) Retirement Plan with employer contributions.

• Comprehensive life, travel, medical, dental, and vision insurance options.

• Flexible Spending Accounts/Health Savings Accounts for medical and dependent expenses.

• Optional benefits such as identity theft protection, pet insurance, and coverage for accidents and critical illnesses.

• Total rewards benefits can increase overall compensation by up to 25% for U.S. employees.