Admin/Ops Virtual Assistant

This is a fully remote position, open to applicants in Nicaragua.

📋 Description

• Oversee and refresh the CRM, including managing contacts, leads, campaigns, and follow-ups.

• Input new leads into the appropriate campaigns and ensure records are accurate.

• Supervise email and SMS campaigns, reporting any issues that arise.

• Maintain databases for clients, real estate agents, and referral partners.

• Enroll closed clients in Homebot and follow-up campaigns.

• Track referrals and compile straightforward weekly and monthly reports.

• Design flyers and other marketing materials using approved templates.

• Assist in managing the social media content calendar.

• Write basic blog posts and post-closing marketing content.

• Provide support for various administrative and operational tasks as required.

• Collaborate closely with the Loan Officer and Loan Assistant to ensure daily tasks are completed accurately and on time.

⛳️ Requirements

• Prior experience with CRM systems such as MLOFLO, HubSpot, Follow Up Boss, or similar platforms.

• Excellent administrative and organizational abilities.

• Experience in managing contact databases and executing marketing campaigns.

• Proficient in creating materials using Canva, Adobe Express, or PowerPoint.

• Strong command of written English and meticulous attention to detail.

• Capable of handling multiple tasks and meeting deadlines with minimal supervision.

• Required experience in the US mortgage, real estate, or financial services sector.

• Familiarity with Homebot, Clay, Apollo, or AI video tools is beneficial.

• Availability from Monday to Friday, 8:00 AM to 5:00 PM CST/CDT.

🏝️ Benefits

• 100% remote work opportunity.

• Full-time position with 40 hours per week.

• Vacation benefits available after one year of service.

• Opportunity to work with international clients.

• English language practice and opportunities for professional development.

• Training and ongoing support from the team.