Virtual Assistant

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Assist in managing social media platforms and scheduling content.

• Support email marketing initiatives and various marketing campaigns.

• Perform online research, including competitor analysis.

• Aid in lead generation and prospecting activities.

• Investigate potential clients and keep updated lead lists.

• Update CRM records and help with follow-up tasks.

• Handle emails, data entry, documents, spreadsheets, and reports.

• Ensure the maintenance of accurate records and databases.

• Provide general administrative and operational assistance.

• Address customer inquiries via email, chat, or other communication platforms.

• Resolve basic customer issues and escalate more complex problems as necessary.

• Keep customer information and records accurate and up-to-date.

⛳️ Requirements

• Prior experience as a Virtual Assistant is preferred.

• Strong written and verbal communication abilities.

• Excellent organizational skills and keen attention to detail.

• Capability to multitask and prioritize effectively.

• Proficiency in Google Workspace, CRM systems, and other online tools.

• Self-driven and able to work independently in a remote setting.