Administrative & Operations Support Virtual Assistant

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Organize and oversee employee and operational documentation.

• Ensure documentation and folders are audit-ready.

• Manage onboarding records, including necessary licenses and screening documents.

• Keep track of workers’ compensation, insurance, and other essential business documentation.

• Monitor outstanding administrative requests and their deadlines.

• Maintain and enhance recurring Excel spreadsheets and trackers.

• Extract operational data from client-provided systems.

• Track daily routes, package volumes, delivery outcomes, and other operational metrics.

• Organize data for business performance analysis and cost reviews.

• Ensure the accuracy of recurring reports.

• Streamline repetitive data entry and reporting processes.

• Keep task lists updated and follow up on pending administrative matters.

• Provide occasional support for employee onboarding administration.

• Document and structure policies and recurring business processes.

• Assist the owner and operations manager with back-office responsibilities.

• Acquire knowledge of additional systems and responsibilities as the business expands.

• Help with inbox management, calendar coordination, or other executive support tasks as the role evolves.

• Deliver specified services professionally in accordance with agreed timelines, guidelines, and deliverables.

⛳️ Requirements

• Prior experience in administrative, executive assistant, operations support, or back-office roles is essential.

• Proficiency in Microsoft Excel and spreadsheet management is required.

• Experience in file and document management is necessary.

• Strong attention to detail and excellent organizational skills are a must.

• Ability to handle confidential employee and business records comfortably.

• Experience with operational data or recurring reports is preferred.

• Background in logistics, transportation, delivery, or similar fields is beneficial but not mandatory.

• Must be highly organized and reliable.

• Capable of critical thinking and quick learning.

• Able to transform loosely organized information into a structured system.

• Comfortable working in a fast-paced operational setting.

• Proactive in tracking outstanding tasks and deadlines.

• Able to learn unfamiliar platforms independently without extensive guidance.

• Comfortable utilizing AI tools to enhance productivity.

• Proficient in Microsoft Excel, Google Sheets, and Microsoft Office / Google Workspace.

• Familiarity with AI Productivity Tools is a plus.

• Training will be provided for Amazon / Client Operational Systems.

• Clear and professional English communication skills are required.

• Must be available Monday through Friday for 10 contracted hours weekly.

• Comfortable with flexible EST business hours.

• Must operate as an independent contractor under a Master Services Agreement and Statement of Work.

🏝️ Benefits

• Competitive compensation rates.

• Weekly payment schedule.

• Multiple open roles available.

• Free training and opportunities for skill enhancement.

• Ongoing support and guidance provided.

• A vibrant community always ready to assist you.

• Flexible working hours.

• Potential for increased hours and responsibilities as the business grows.