Administrative Coordinator, Scheduling

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Engage with Australian property managers, tenants, and technicians via phone and email.

• Schedule, reschedule, and coordinate electrician assignments across various properties.

• Oversee ETAs, delays, cancellations, and urgent modifications.

• Follow up on appointments, quotes, and job status updates.

• Maintain accurate job notes, schedules, and records within the scheduling system.

• Dispatch booking confirmations and reminders.

• Assist with daily administrative and coordination tasks.

⛳️ Requirements

• Proven experience working with Australian clients, including direct phone communication; experience limited to email or chat is not adequate.

• Minimum of 2 years recent background in administration, scheduling, dispatch, or operations, including booking/rescheduling, follow-ups, and customer updates.

• Proficient in clear and confident written and spoken English.

• Ability to remain calm, professional, and organized under pressure.

• Comfortable utilizing CRMs, job scheduling software, and email platforms.

• Access to reliable internet and a quiet home office environment.

• Experience in real estate or property management support is advantageous.

• Familiarity with scheduling for trades or technicians is a plus.

• Experience in preparing quotes and following up is a plus.

• Proven ability to manage busy schedules with frequent changes is a plus.

• Immediate availability and readiness to start right away.

🏝️ Benefits

• 100% remote work.

• Full-time, permanent employment in the Philippines with Offshore 24/7.

• Complete work-from-home equipment provided — company laptop and all necessary tools for your position.

• HMO coverage starting from Day 1.

• 20 days of paid leave per year — 15 days of annual leave plus 5 days of sick leave, accruing from Day 1.

• 13th-month pay.

• Benefits mandated by the government.

• Annual salary and performance evaluations.

• Comprehensive training and ongoing professional development opportunities.

• Regular staff events and team-building activities.