Administrative Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the onboarding process for clients, manage calendars, and schedule appointments.

• Ensure that documents, e-signatures, and workflows are processed seamlessly.

• Act as the primary point of contact for clients through phone and email communications.

• Organize and maintain client files along with ATO correspondence.

• Safeguard sensitive information, ensuring compliance with firm policies.

• Prepare and disseminate both internal and external communications.

• Assist with various projects that require research, data gathering, and report creation.

• Utilize and contribute to the development of AI tools such as Claude Cowork and Microsoft Copilot.

• Streamline routine tasks through automation to enhance work processes.

• Coordinate bi-weekly online social activities to foster team connectivity.

• Report directly to the Australian Administration Manager.

⛳️ Requirements

• Minimum of 2 years of administrative or operational experience in an Australian accounting public practice firm.

• Familiarity with AI tools and a keen interest in optimizing their application.

• Detail-oriented, self-driven, and dependable, with the ability to work independently.

• Excellent communication skills coupled with a customer-service orientation.

• Capability to excel in a fully remote work environment.

• Proficient in handling sensitive and confidential information with care.

• Knowledge of Xero / XPM, FYI, ATOMate, NowInfinity, Ignition, Microsoft Suite, Claude, Microsoft Copilot, Annature, Adobe Sign, Mailchimp, Canva, or Make is advantageous.

• The employer is willing to train the ideal candidate.

🏝️ Benefits

• Competitive monthly salary ranging from 60,000 to 90,000 Pesos, which includes a 13th-month payment.

• Fully remote work opportunity.

• Enjoy a 9-day fortnight schedule.

• Permanent work-from-home arrangement.

• Be part of a collaborative and supportive team.

• Participate in bi-weekly social online events.