Administration Support

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage email and phone inquiries, including payment confirmations and appointment requests.

• Process referrals and upload necessary documents to Cliniko.

• Support NDIS clients by overseeing invoicing and monitoring overdue payments.

• Organize appointments and dispatch reminders through Cliniko.

• Handle invoice processing on Xero for NDIS, private clients, and aged care services.

• Generate quotes using Excel and assist with the preparation of reports.

• Offer management assistance, including account reconciliation, payroll processing, and timesheet approvals.

• Support general administrative tasks such as travel booking, funding confirmation, and email distribution.

⛳️ Requirements

• Familiarity with Cliniko and Xero is highly valued.

• Exceptional organizational skills and meticulous attention to detail.

• Strong written and verbal communication abilities.

• Capability to efficiently manage invoices, bookings, and customer inquiries.

• Proficient in Microsoft Office and Excel for generating quotes and reports.

• Skilled in utilizing email and various administrative tools.

• Previous experience in healthcare or NDIS is preferred.

🏝️ Benefits

• Permanent remote work arrangement

• Day shift (aligned with Australian business hours)

• Full-time position

• Annual leave provided

• Health Maintenance Organization (HMO) coverage

• Christmas Bonus equivalent to one month's salary (pro-rata)