Administration et Assistant de Co-paiement

This is a fully remote position, open to applicants in Canada.

📋 Description

• Carry out general administrative duties, which include managing mail, typing, and overseeing program filing systems.

• Handle copayment requests from patients, pharmacies, and/or physicians for copay assistance or concierge payment programs.

• Collaborate with Program Managers to ensure the achievement of copayment KPIs.

• Coordinate with ISI Accounting to guarantee timely and precise payments.

• Work with the third-party payment administrator to ensure correct electronic payment processing.

• Create and maintain office files, schedule appointments, and organize meeting spaces.

• Gather information from various sources to produce reports.

• Review and sustain business-location reports, rectify errors or discrepancies, and inform the relevant personnel.

• Update and manage business information through computer or departmental files.

• Support both scheduled and unscheduled departmental projects.

• Compose and type correspondence and presentations for internal and external stakeholders.

• Oversee multiple projects across different departments and business segments.

• Engage with colleagues and management to address workload challenges.

• Foster positive and professional working relationships.

• Adhere to policies, procedures, safety regulations, and guidelines.

• Report any adverse events to designated units/departments.

• Execute related duties as assigned.

⛳️ Requirements

• Completion of post-secondary education in a related discipline.

• 3-5 years of experience in an administrative capacity within a pharmaceutical environment.

• Extensive proficiency in the Microsoft Office Suite of applications.

• Demonstrated precision when processing large volumes of data.

• Excellent communication and interpersonal abilities.

• Capability to work autonomously and as part of a team.

• Flexibility to adapt to change and willingness to acquire new skills as needed.

• Bilingualism in French and English is preferred.

• Strong oral and written communication skills.

• Solid analytical and mathematical capabilities.

• Exceptional organizational skills and meticulous attention to detail.

• Ability to resolve issues swiftly and effectively.

• Capacity to represent a positive and professional image.

• Strong familiarity with Microsoft Word, Excel, PowerPoint, and Outlook.

• Ability to implement processes that ensure satisfactory audit practices.

• Consistently meet deadlines.

• Outstanding problem-solving abilities.

• Strong business and financial insight.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Mentorship programs.

• Employee resource groups.

• Volunteer activities.

• Inclusive culture and wellness support.