Administrador, Jira

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Design and implement workflows in Jira Software and/or Jira Service Management.

• Manage project schemes, fields, screens, permissions, and notifications.

• Develop automations using Jira Automation.

• Create dashboards, reports, and advanced filters utilizing JQL.

• Document implemented solutions and provide user training when necessary.

• Propose continuous improvements focused on efficiency, automation, and process compliance.

• Work autonomously on medium complexity requirements.

• Escalate strategic or governance definitions to the team.

⛳️ Requirements

• 1 to 2 years of experience managing Jira.

• Experience designing workflows from scratch for various business areas.

• Familiarity with Jira Cloud.

• Experience in requirement gathering and process improvement.

• Knowledge of Jira Software and Jira Service Management.

• Understanding of JQL, dashboards, and reporting.

• Proficiency in Jira Automation.

• Knowledge of Scrum, Kanban, and ITSM (Incidents, Requests, Problems, and Changes).

• Familiarity with Assets / CMDB.