Admin Officer – Construction

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide comprehensive project administration support across various ongoing projects.

• Utilize reports and dashboards to compile, organize, and share essential information for delivery and project teams.

• Keep project records precise and current throughout the entire delivery lifecycle.

• Assist the delivery team with general administrative responsibilities.

• Interact with suppliers and subcontractors in a timely, professional, and proactive manner.

• Follow up on outstanding information or documentation as required.

• Maintain clear and professional communication with external parties through phone and email.

• Manage project information using Jira and related systems.

• Ensure that communications with clients and contractors are properly recorded and can be audited.

• Handle assigned tasks within CRM and task-management systems.

• Support document processing and system updates as necessary.

• Adhere to quality standards, procedures, and delivery processes.

• Identify and escalate issues, delays, or risks as they arise.

• Assist in implementing agreed-upon remedies and preventive measures.

• Contribute to audit readiness by keeping comprehensive documentation and communication trails.

• Prepare basic reports to help uphold or enhance service delivery levels.

• Work towards achieving delivery team KPIs and performance targets.

• Assist with administrative gaps and fulfill other role-specific duties.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Construction Management, Engineering, Information Systems, or a related field is preferred.

• Prior experience in an administrative or support role, preferably in construction, engineering, technology, or a similar industry.

• Excellent organizational abilities to manage multiple tasks at once.

• Proficient IT skills with confidence in using structured systems and workflows.

• Familiarity with Microsoft Office, including Outlook, Word, and Excel.

• Experience with CRM systems and task or ticket-management platforms (e.g., Jira) is beneficial.

• Strong written and verbal communication skills, with the ability to engage suppliers and subcontractors confidently.

• Capability to process work efficiently while maintaining meticulous attention to detail.

• Ability to adhere to defined processes, quality standards, and escalation procedures.

• Capability to work both independently and collaboratively in a team setting.

• Prior exposure to construction terminology or documentation is a plus but not mandatory.

🏝️ Benefits

• Permanent remote work arrangement.

• Monday–Friday: 4:00 PM–1:00 AM or 5:00 PM–2:00 AM PHT (adjustments will be made for daylight saving time).

• Health Maintenance Organization (HMO) coverage with 2 free dependents and medical reimbursements (after completing 3 months of employment).

• Government-mandated benefits.

• Opportunities to collaborate with leading companies in Australia and beyond.

• Training programs aimed at career development.

• Engaging company outings, team-building activities, and wellness sessions.

• Supportive and inclusive workplace culture.

• Dedicated managers committed to your growth and success.

• Competitive salary and benefits.

• Additional entitlements.

• Structured career development programs.

• Equal opportunity and inclusive workplace.