Admin, Digital Marketing Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and uphold CRM records, contact segments, tags, workflows, and automated supporter journeys.

• Execute authorized email, newsletter, and digital fundraising initiatives, which include audience segmentation, donation pages, forms, and supporter communications.

• Keep website content, social media campaigns, and digital assets up to date using existing templates and sanctioned content.

• Conduct tests on campaigns, forms, links, automations, and supporter journeys; troubleshoot problems and escalate complex technical issues as necessary.

• Collaborate with the Business Manager and external marketing agency to establish digital marketing systems and gradually take ownership of routine management tasks.

• Enhance, streamline, or automate repetitive marketing and CRM processes.

• Provide daily administrative support, manage routine inquiries, prepare documentation, and maintain spreadsheets, trackers, and electronic records.

• Organize meetings, schedules, follow-ups, and general administrative tasks.

• Maintain filing and document management systems across Microsoft 365, SharePoint, and Dropbox.

• Aid with donor and supporter administration, including inquiries, records, receipts, and communication preferences.

• Assist with financial administration, invoices, expenses, payment tracking, Xero records, and reconciliation preparation.

• Support the Business Manager with special projects and evolving organizational priorities.

• Assist with Board and governance administration, including meeting papers, minutes, action registers, records, and compliance documentation.

• Manage project work plans, trackers, deadlines, and action items.

• Help with reports, presentations, research-related administration, and organizational documentation.

• Create and maintain SOPs, checklists, templates, and workflow documentation.

• Identify opportunities for process improvement, reduction of manual tasks, and simplification of systems.

• Utilize CRM and fundraising platforms, Microsoft 365, Google Workspace, Xero, Framer, Canva, Meta Business Suite, Zoom, Microsoft Teams, Zapier, and ChatGPT.

⛳️ Requirements

• Candidate must be based in the Philippines.

• 2–4 years of relevant experience in digital marketing, CRM administration, email marketing, digital campaigns, fundraising, and/or business administration.

• Strong digital proficiency and self-directed learning capabilities.

• Initiative to research, learn new tools, troubleshoot basic issues, and build knowledge autonomously.

• Highly organized, meticulous, and detail-oriented.

• Ability to manage competing priorities, adhere to work plans and procedures, and see tasks through to completion.

• Strong problem-solving skills and a mindset focused on process improvement.

• Capacity to identify errors, investigate issues, suggest practical enhancements, and recognize when escalation is necessary.

• Confident in working with CRM databases, spreadsheets, structured data, and various digital platforms.

• Experience with CRM workflows, segmentation, email marketing, digital fundraising, website/CMS, or automation is highly valued.

• Excellent written communication skills and professional proficiency in English.

• Professional and discreet approach to managing donor, financial, and organizational information.

• Familiarity with Canva, Meta Business Suite, Zapier, Xero, or similar tools is advantageous.

• Experience in not-for-profit, fundraising, governance, or purpose-driven environments is a plus.

• Genuine interest in animal welfare, research, or purpose-driven work.

• Ability to disclose any ongoing roles or client work.

• Capability to reflect this engagement on LinkedIn as an “Independent Contractor.”

🏝️ Benefits

• Fully remote work from home.

• Flexibility in managing contractor work hours while aligning with Australian business hours.

• Independent contractor engagement.