Ad Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete execution of brand campaigns, ensuring precision, punctuality, and compliance with Fetch standards.

• Set up campaigns, partner assets, and product catalogs to deliver a smooth user experience.

• Handle multiple simultaneous workstreams across internal teams and client schedules.

• Collaborate with Account Managers to align with client objectives and enhance campaign performance.

• Convert promotion specifications into actionable directives for technical and operational teams.

• Monitor milestones and deadlines, proactively communicating risks, obstacles, and updates.

• Recognize opportunities to enhance processes, tools, and documentation.

• Experiment with AI technologies, automation, and innovative workflows to boost efficiency, accuracy, and scalability.

• Serve as a subject-matter expert to internal teams on “How Fetch Works.”

• Participate in cross-functional initiatives aimed at improving partner experience, user experience, and internal efficiency.

⛳️ Requirements

• Bachelor’s degree or equivalent practical experience is required.

• A minimum of 1 year of experience in operations, client support, project coordination, or a related field.

• Strong skills in Excel or Google Sheets, including the ability to work with large datasets comfortably.

• Exceptional written, verbal, and time-management abilities.

• Capability to thrive in a fast-paced, scaling environment.

• Preferred: Experience in supporting client-facing teams or overseeing external deliverables.

• Preferred: Experience in translating business requirements into technical or operational directives.

• Preferred: Familiarity with marketplace, ad tech, promotions, or consumer app ecosystems.

• Preferred: Experience in identifying and enhancing operational processes.

• Preferred: Experience utilizing AI tools, automation, or scripting to optimize workflows, enhance accuracy, or minimize manual effort.

🏝️ Benefits

• Equity: We provide full-time employees with equity in Fetch, allowing everyone to share in Fetch’s success.

• 401(k): Fetch matches your contributions dollar for dollar, up to 4% of your eligible earnings.

• Comprehensive medical, dental, and vision coverage for all employees, including pets.

• Annual education reimbursement of up to $10,000.

• Employee Resource Groups dedicated to promoting a diverse and inclusive workplace through events, discussions, and advocacy.

• Flexible PTO, 9 paid holidays, and a week-long break at the end of the year.

• 14 weeks of fully paid parental leave for all employees, along with an additional 6 weeks of paid childbirth recovery leave for birthing parents, plus a flexible return-to-work schedule.

• One-time $2,000 incentive for employees welcoming new family members to assist with childcare and related expenses.

• Flexible work environment: choose between office-based or fully remote work from anywhere in the US for US-based roles.

• Hardware and software provided for remote work.